Aktuelle Jobs im Zusammenhang mit Service Assistant - Horb am Neckar, Baden-Württemberg - Alphartis SE

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Service Assistant

vor 2 Monaten


Horb am Neckar, Baden-Württemberg, Deutschland Alphartis SE Vollzeit

About the Role:

We are seeking a highly motivated and organized Service Assistant (m/w/d) to join our team at Alphartis SE. As a key member of our Service Team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Act as the primary point of contact for our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Coordinate and schedule service appointments and work orders, ensuring seamless communication with our clients and internal teams.
  • Manage the front desk and reception area, handling customer calls, emails, and in-person visits.
  • Support the Service Team in various administrative and operational tasks, such as data entry, reporting, and inventory management.

Requirements:

  • Completed vocational training or equivalent experience in a related field.
  • Previous experience in customer-facing roles, preferably in a service-oriented environment.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and professional development.
  • A competitive salary and benefits package, including a performance-based bonus structure.
  • Access to corporate benefits and employee perks, such as a company bike leasing program and on-site health management services.
  • Opportunities for ongoing training and education, including our in-house academy.