Luxury Retail Sales Associate
Vor 4 Tagen
Job Summary
We are seeking a highly skilled and dedicated Client Advisor to join our dynamic team at Prada Group. As a Client Advisor, you will be responsible for providing exceptional customer service and sales expertise to our discerning clientele.
Key Responsibilities
- Welcome and serve customers with a high level of professionalism and courtesy at all times.
- Maintain and develop client relationships through a personalized approach, leveraging CRM and digital tools to enhance the customer experience.
- Be proactive in cross-selling with all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay up-to-date on the latest fashion trends and competitors to provide expert advice and recommendations to customers.
- Prove in-depth knowledge of the Prada brand and products.
- Effectively handle customer complaints by liaising with the line manager when necessary.
- Maintain a high standard of shop floor and visual display, adhering to Company operational guidelines and stock procedures.
- Contribute to ensuring a high level of security and prevent product thefts.
Requirements
- Excellent communication and interpersonal skills to connect with a diverse clientele.
- Strong sales and negotiation skills to meet and exceed sales targets.
- Passion for luxury fashion trends and an understanding of the luxury retail market.
- Fluent spoken German and English.
Why Prada Group
At Prada Group, we offer a platform for you to flourish and make a mark in the dynamic world of luxury retail. We embody a place where passion meets fashion, and together, we will shape the future of luxury fashion and retail.
Here are just a few reasons why joining our team is a step toward a fulfilling and successful career:
- Competitive salary commensurate with experience.
- Unlimited commission scheme.
- Attractive employee discounts on Prada Group Brands.
- Welcoming teams with a can-do attitude and a passion for driving ideas forward.
- Opportunities for professional development through language and training courses.
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