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IT Support Specialist
vor 1 Monat
Job Summary
We are seeking a highly motivated and adaptable IT Support Specialist to join our dynamic team on a part-time basis (20 hours per week). In this position, you will provide technical support across a variety of areas, including firewalls, IT infrastructure, and cloud platforms.
Key Responsibilities
- Windows Administration
- Deploy and configure Windows servers from scratch based on organisational requirements
- Create Windows images for our on-site installations
- Assist with the administration and maintenance of Azure and AWS cloud services
- Network & Security
- Configure and maintain network firewalls to ensure security (e.g Fortigate, SonicWall)
- Configure and maintain their respective central management solutions
- Good understanding of IT security best practice
- Documentation & Monitoring
- Develop and maintain accurate technical documentation for internal systems and procedures
- Conduct regular monitoring of IT infrastructure health and performance
Requirements
- Bachelor's Degree/Training as an IT Specialist (f/m/x) for Application Development, System Integration or a comparable qualification
- Work experience of Windows & Network administration in 2nd level support
- Experience with FortiManager, FortiGate and SonicWall configuration
- Ability to prioritise tasks, manage time effectively, and work independently in a fast-paced environment
- Creative thinker with strong analytical skills
- Excellent communication and people skills
Our Benefits
- Culture & Cooperation
- An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere
- Working in an innovative and international environment with a broad learning and development landscape in our EMEA Campus, after-work events for internal networking
- Work-life Balance
- Flexible working through flextime and a hybrid working model (60% mobile working, 40% on-site)
- 30 days annual leave
- Additional Benefits
- Christmas and holiday bonuses, childcare allowance, capital-forming benefits, subsidy for company pension scheme, corporate benefits, relocation assistance, subsidised lunch in our canteen
- In-house gym, various sports courses, massages, company medical and psychological care, workplace glasses, general health management
- Subsidy for the public transport "Deutschlandticket", free parking, bike leasing via JobRad
- Various opportunities to get involved in different sustainability and charity initiatives, climate friendly and respectful use of resources
