Operations Director
vor 4 Wochen
We are seeking a highly skilled and experienced Operations Executive to join our team at lyf East Frankfurt. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional service to our guests, and leading our front office and housekeeping teams to achieve our goals.
Main Responsibilities:- Coordinate the allocation of resources, including personnel and materials, to ensure efficient operation of the front office and housekeeping departments.
- Lead all operational functions to provide excellent service and a strong community for our guests.
- Ensure smooth operations and efficiency across all departments, including front office, housekeeping, and reception.
- Work shifts alongside your team, being flexible to work across five out of seven days per week.
- Ensure smooth communication within the organization and between departments.
- Ensure compliance with legal requirements in housekeeping and at reception.
- Implement assigned management tasks in accordance with company standards and procedures.
- Hold a degree in hospitality and have at least 2 years of experience in a supervisory or management position.
- Possess strong management and leadership skills.
- Demonstrative experience in Guest/Customer Relations management.
- Having proven experience with all operational activities of a hotel.
- Be tech-savvy and proficient in MS Office.
- Be proactive and a motivated team player.
- With us, you receive Christmas and holiday bonuses.
- Enjoy your commute with our job ticket and avoid the stress of looking for a parking space.
- Experience culinary delights with our restaurant vouchers.
- We offer additional pension insurance so that you are also covered in old age.
- Benefit from our exclusive discounts for overnight stays in our hotels worldwide and discover the variety of travel options.
- Regular employee celebrations and awards ensure that we celebrate our successes together.
- With our job rotation, you have the opportunity to move to other partner hotels and gain new exciting experiences.
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