Work Reception Specialist for U.S. Army Europe and Africa

vor 10 Stunden


Wiesbaden, Hessen, Deutschland U.S. Army Europe and Africa Vollzeit
Work as a Key Liaison between Customers and Facilities

The Work Reception Specialist plays a vital role in ensuring seamless interactions between customers and facilities within the U.S. Army Europe and Africa organization.

About the Job

This position serves as the primary point of contact for customers, handling work orders and demand maintenance requests with precision and efficiency.

Duties and Responsibilities
  • Receive and process customer requests via phone, email, or in-person, ensuring accurate documentation in the General Fund Enterprise Business System (GFEBS)
  • Enter work requests and demand maintenance orders into GFEBS, guaranteeing accuracy and up-to-date information on customer, facility, job, and job costing details
  • Determine customer priorities based on established criteria, ensuring timely attention to their needs
  • Maintain hard copy Master Job Folders for all individual work orders, facilitating efficient tracking and resolution
  • Forward work requests to various sections within the organization for further action or coordination
Requirements

To be successful in this role, candidates must possess:

  • Excellent communication and interpersonal skills
  • Proficiency in office automation software
  • A valid German driver's license class B
  • English Language Proficiency level C1 and German Language Proficiency level B2
Benefits

As a valued member of our team, you can expect:

  • Competitive salary: €45,000 - €60,000 per annum
  • 30 days of annual leave, plus 36 days for severely handicapped employees
  • Vacation and Christmas pay
  • Various additional social benefits, including employer pension scheme and property accrual payments
Additional Information

We offer a dynamic and inclusive work environment that values cultural diversity and equal opportunities. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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