Senior Customer Success Manager
vor 2 Wochen
Talention is a fast-growing company and the innovation leader in the growing market for talent marketing software (SaaS). With our Talention software, we bring online marketing into recruiting. We have the vision that employers will be able to reach more and better candidates through online marketing optimization and thus drive digitization in HR management. Our customers are well-known, international companies, many of which are already certified as top employers, which is why our product enjoys an excellent reputation.
About the Customer Success Management TeamIn Customer Success, we provide strategic advice to our customers' HR teams and support them in the implementation and optimization of recruiting processes.
Key Responsibilities- Provide strategic advice to customers on the development and implementation of recruiting strategies, such as the introduction of new recruiting channels or the optimization of candidate management.
- Lead the project management for the onboarding/implementation process of Talention software for customers.
- Analyze customer requirements and create corresponding concepts for the implementation of solutions in the Talention software.
- Provide training, advice, and run workshops for customers on topics such as recruiting, candidate management, career pages, job postings, application processes, interfaces, and software setup.
- Engage with customers to clarify complex issues, strengthen customer relationships, and ensure customer satisfaction.
- You have several years of experience in customer success/account management for Enterprise accounts.
- You have a degree in business administration, business informatics, and/or a comparable qualification with a focus on recruiting and/or comparable professional experience.
- Ideally, you have experience in the areas of recruiting, talent marketing, online marketing, or high-volume recruiting/staffing (staffing).
- You are resilient and can remain calm even in challenging situations.
- You have a proactive and sales-oriented attitude and are able to build and maintain customer relationships.
- You enjoy working with customers to define goals and evaluate results, as well as planning and conducting workshops (mostly digital, in person as needed) to develop concepts.
- This role requires at least C1-level proficiency in English and German for effective written and verbal communication across diverse stakeholder groups.
- Attractive Product: Talention is multi-award-winning and enjoys a very good reputation within the target group and in research as a successful spin-off from the University of Wuppertal.
- Start-up Atmosphere with all the benefits: a vision that is supported by the entire team, short decision-making processes that move our company forward quickly, steep learning curves, and of course team events.
- Career & Coaching: comprehensive onboarding phase in all tools (including Talention, HubSpot, JIRA) in a mentor program as well as joint goal agreements.
- Exciting Outlook: The SaaS industry is dynamic, fast-paced, growing steadily, and innovative. This gives you the opportunity to develop in a challenging and future-oriented environment.
- Time For You: We offer 30 days of vacation per year, as well as Christmas and New Year's Eve. This is your time to take a break, learn something new, or simply have some fun
- Hybrid Working: We offer you the opportunity to work from home 2 days a week. On the other days, we meet in the office to work together as a team and exchange ideas. This way, we find the perfect balance between flexibility and team spirit.
- Central Location & Perfect Connection: Our office in Wuppertal is centrally located and offers excellent connections to the surrounding cities, such as Düsseldorf, Essen, Solingen, Remscheid, or Cologne. The main train station is only five minutes away. We offer you the choice of a free parking space or covering the cost of the German Rail Pass (Deutschlandticket).
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Senior Customer Success Manager
Vor 3 Tagen
Wuppertal, Nordrhein-Westfalen, Deutschland Talention VollzeitSenior Customer Success ManagerWir suchen einen erfahrenen Senior Customer Success Manager, der unsere Kunden bei der Entwicklung und Umsetzung von Recruiting-Strategien unterstützt.Verantwortlichkeiten:Beratung von Kunden bei der Entwicklung und Umsetzung von Recruiting-StrategienProjektmanagement im Onboarding/Implementierungsprozess der Talention...
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Senior Customer Success Manager
Vor 3 Tagen
Wuppertal, Nordrhein-Westfalen, Deutschland Talention VollzeitSenior Customer Success ManagerWir suchen einen erfahrenen Senior Customer Success Manager, der unsere Kunden bei der Entwicklung und Umsetzung von Recruiting-Strategien unterstützt.Verantwortlichkeiten:Beratung von Kunden bei der Entwicklung und Umsetzung von Recruiting-StrategienProjektmanagement im Onboarding/Implementierungsprozess der Talention...
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Senior Customer Success Manager
vor 1 Woche
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH Vollzeit{"h2": "Unser Angebot", "p": "Als Senior Customer Success Manager bei TFI GmbH/Talention erwartet Sie eine herausfordernde und abwechslungsreiche Position in einem dynamischen Team. Wir suchen nach einem erfahrenen Kundenbeziehungsmanager, der unsere Kunden erfolgreich betreut und unsere Recruiting-Software optimal einsetzt."}
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Senior Customer Success Manager
vor 1 Woche
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH Vollzeit{"h2": "Unser Angebot", "p": "Als Senior Customer Success Manager bei TFI GmbH/Talention erwartet Sie eine herausfordernde und abwechslungsreiche Position in einem dynamischen Team. Wir suchen nach einem erfahrenen Kundenbeziehungsmanager, der unsere Kunden erfolgreich betreut und unsere Recruiting-Software optimal einsetzt."}
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Senior Customer Success Manager
vor 1 Woche
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitUnlock Your Potential as a Senior Customer Success ManagerTalention, a leading innovator in talent marketing software, is seeking a seasoned professional to join our Customer Success Management Team. As a Senior Customer Success Manager, you will play a pivotal role in driving customer satisfaction and growth.About the Role:Develop and implement tailored...
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Senior Customer Success Manager
vor 1 Woche
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitUnlock Your Potential as a Senior Customer Success ManagerTalention, a leading innovator in talent marketing software, is seeking a seasoned professional to join our Customer Success Management Team. As a Senior Customer Success Manager, you will play a pivotal role in driving customer satisfaction and growth.About the Role:Develop and implement tailored...
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Senior Customer Success Manager
Vor 3 Tagen
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitUnlock Your Potential as a Senior Customer Success ManagerTalention, a leading innovator in talent marketing software, is seeking a seasoned Senior Customer Success Manager to join our dynamic team. As a key member of our Customer Success Management Team, you will provide strategic guidance to our customers' HR teams, supporting them in implementing and...
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Senior Customer Success Manager
Vor 3 Tagen
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitUnlock Your Potential as a Senior Customer Success ManagerTalention, a leading innovator in talent marketing software, is seeking a seasoned Senior Customer Success Manager to join our dynamic team. As a key member of our Customer Success Management Team, you will provide strategic guidance to our customers' HR teams, supporting them in implementing and...
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Senior Customer Success Manager
Vor 2 Tagen
Wuppertal, Nordrhein-Westfalen, Deutschland Talention VollzeitÜber unsTalention ist ein innovatives Unternehmen, das sich auf die Entwicklung von Recruiting-Software spezialisiert hat. Wir bieten eine umfassende Lösung für Unternehmen, um ihre Recruiting-Prozesse zu optimieren und ihre Online-Marketing-Aktivitäten zu steigern.JobbeschreibungWir suchen einen erfahrenen Senior Customer Success Manager, der unsere...
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Senior Customer Success Manager
Vor 3 Tagen
Wuppertal, Nordrhein-Westfalen, Deutschland Talention VollzeitÜber unsTalention ist ein innovatives Unternehmen, das sich auf die Entwicklung von Recruiting-Software spezialisiert hat. Wir bieten eine umfassende Lösung für Unternehmen, um ihre Recruiting-Prozesse zu optimieren und ihre Online-Marketing-Aktivitäten zu steigern.JobbeschreibungWir suchen einen erfahrenen Senior Customer Success Manager, der unsere...
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Senior Customer Success Manager
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitBeschreibung der PositionWir suchen einen erfahrenen Berater, der sich auf die Kundenbetreuung und die Entwicklung von Recruiting-Strategien spezialisiert hat. Der Senior Customer Success Manager wird Teil unseres Teams sein und sich auf die Beratung von Kunden bei der Entwicklung und Umsetzung von Recruiting-Strategien konzentrieren.Aufgaben und...
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Senior Customer Success Manager
vor 3 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitBeschreibung der PositionWir suchen einen erfahrenen Berater, der sich auf die Kundenbetreuung und die Entwicklung von Recruiting-Strategien spezialisiert hat. Der Senior Customer Success Manager wird Teil unseres Teams sein und sich auf die Beratung von Kunden bei der Entwicklung und Umsetzung von Recruiting-Strategien konzentrieren.Aufgaben und...
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Senior Customer Success Manager
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitBeschreibung der PositionWir suchen einen erfahrenen Berater, der sich auf die Kundenbetreuung und die Entwicklung von Recruiting-Strategien spezialisiert hat. Der Senior Customer Success Manager wird Teil unseres Teams sein und sich auf die Beratung von Kunden bei der Entwicklung und Umsetzung von Recruiting-Strategien spezialisieren.Aufgaben und...
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Senior Customer Success Manager
vor 3 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitBeschreibung der PositionWir suchen einen erfahrenen Berater, der sich auf die Kundenbetreuung und die Entwicklung von Recruiting-Strategien spezialisiert hat. Der Senior Customer Success Manager wird Teil unseres Teams sein und sich auf die Beratung von Kunden bei der Entwicklung und Umsetzung von Recruiting-Strategien spezialisieren.Aufgaben und...
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Senior Customer Success Manager
vor 3 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at TFI GmbH. As a key member of our Customer Success Management Team, you will be responsible for providing strategic advice to our customers' HR teams and supporting them in the implementation and optimization of recruiting processes.Key ResponsibilitiesDevelop...
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Senior Customer Success Manager
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at TFI GmbH. As a key member of our Customer Success Management Team, you will be responsible for providing strategic advice to our customers' HR teams and supporting them in the implementation and optimization of recruiting processes.Key ResponsibilitiesDevelop...
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Senior Customer Success Manager
vor 3 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at TFI GmbH. As a key member of our Customer Success Management Team, you will be responsible for providing strategic advice to our customers' HR teams and supporting them in the implementation and optimization of recruiting processes.Key ResponsibilitiesDevelop...
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Senior Customer Success Manager
vor 2 Wochen
Wuppertal, Nordrhein-Westfalen, Deutschland TFI GmbH VollzeitAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at TFI GmbH. As a key member of our Customer Success Management Team, you will be responsible for providing strategic advice to our customers' HR teams and supporting them in the implementation and optimization of recruiting processes.Key ResponsibilitiesDevelop...
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Senior Customer Success Manager
Vor 7 Tagen
Wuppertal, Nordrhein-Westfalen, Deutschland Talention VollzeitAbout UsTalention is a fast-growing company and the innovation leader in the growing market for talent marketing software (SaaS). Our vision is to bring online marketing into recruiting, making it easier for employers to reach more and better candidates through online marketing optimization and digitization in HR management.About the Customer Success...
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Senior Customer Success Manager
Vor 7 Tagen
Wuppertal, Nordrhein-Westfalen, Deutschland Talention VollzeitAbout UsTalention is a fast-growing company and the innovation leader in the growing market for talent marketing software (SaaS). Our vision is to bring online marketing into recruiting, making it easier for employers to reach more and better candidates through online marketing optimization and digitization in HR management.About the Customer Success...
