Beauty Expert: Kundenberater/in mit Leidenschaft für Premium-Beauty

Vor 4 Tagen


Paderborn, Nordrhein-Westfalen, Deutschland Douglas GmbH Vollzeit
Unser Unternehmen

DOUGLAS ist der führende Omnichannel-Anbieter für Premium-Beauty in Europa. Wir inspirieren unsere Kunden, ihre eigene Art von Schönheit zu leben, indem wir ein einzigartiges Sortiment online und in rund 1.850 Geschäften anbieten.

Die Stelle

Wir suchen ab sofort in Vollzeit/befristet eine*n Kundenberater/in mit Leidenschaft für Premium-Beauty. Als Teil unseres Teams wirst du aktiv Kunden ansprechen und ausführliche Kundenberatung unter konsistentem Einsatz unserer Service-Rituale durchführen.

Deine Aufgaben
  • Kompetente Beratung in allen Warengruppen, Marken- und Produktneuheiten
  • Aktive Kundenansprache und ausführliche Kundenberatung unter konsistentem Einsatz unserer Service-Rituale
  • Übertrifft die Erwartungen des Kunden durch Leidenschaft in Service und Beratung
  • Mitverantwortung für Wareneingang, Lagerhaltung und Produktpräsentation sowie Servicelagerbestellungen
  • Abwicklung eines kundenorientierten, reibungslosen Kassiervorgangs inkl. Verpacken, Umtausch und Reklamationsbearbeitung
Deine Qualifikationen
  • Abgeschlossene Berufsausbildung im Einzelhandels-, Service- oder Dienstleistungsbereich
  • Erfahrungen in der Beauty- oder Fashion-Branche von Vorteil
  • Leidenschaft für Kundenberatung und Verkauf
  • Ausgeprägte Dienstleistungsorientierung und Teamstärke
  • Die Eigeninitiative, dein Wissen über Produkte, Neuheiten und Trends in allen Warengruppen stetig weiterzuentwickeln
  • Positive Ausstrahlung, Aufgeschlossenheit und Proaktivität in der Kundenansprache
  • Empathische und freundliche Kommunikationsweise
  • Großes Interesse an Lifestyle und aktuellen Trends
  • Sicherer Umgang mit PCs
Was wir bieten
  • Eine professionelle Einarbeitung
  • Ein motivierendes und inspirierendes Umfeld mit einem stark ausgeprägten Teamgedanken
  • Eine umfangreiche E-Learning Plattform mit vielfältigen Inhalten zur persönlichen Weiterbildung
  • Trainingsmaßnahmen zu neuen Produkten und Trends
  • Weiterentwicklungsmöglichkeiten in unserem Karriereprogramm
  • Attraktiver Mitarbeiter-Rabatt
  • Leistungsbezogene Prämien

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