High-Tech Support Specialist
vor 23 Stunden
At Intuitive, we are committed to advancing the world of minimally invasive care.
We believe that great ideas can come from anywhere and strive to foster an inclusive culture built around diversity of thought and mutual respect.
This role is part of our Commercial Enablement team, responsible for managing the coordination, maintenance, and overall management of the da Vinci system platforms, instruments & accessories, and advanced technologies.
The System Technician will be responsible for:
- System workshop set-up for all Commercial Enablement programs
- Maintaining and ordering inventory of Intuitive Systems and I&A
- Managing system shipments and loaners
- Aligning with Commercial Learning training team to execute training programs effectively
- Supporting on-demand training programs
This role requires strong administrative and record-keeping skills, as well as the ability to identify, make recommendations, and provide feedback to Product Support and Trainers on I&A, simulators, and systems.
To be successful in this role, you should have a bachelor's degree or acceptable alternative education with technical certification, ideally 3+ years of professional work experience in technical support or lab operations, and fluency in German and English.
This position offers a competitive salary range of $80,000 - $110,000 per year, depending on location and experience, and comes with a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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