IT Solutions Specialist
Vor 6 Tagen
efcom gmbh stands as a prominent player in the realm of software solutions for factoring across Europe, significantly influencing the sector. The organization provides excellent prospects for involvement in the domain of international financial institutions, spanning from conventional banking to innovative FinTech.
Key ResponsibilitiesIn this role, you will be tasked with:
- Expert Assistance: Support clients with any challenges related to the products efX and ef3, ensuring accurate classification, replication, and resolution of issues.
- Intelligent Problem-Solving: Address intricate inquiries from clients and deliver appropriate solutions, including the implementation of necessary fixes.
- Ongoing Oversight: Manage the complete error resolution process until its conclusion to enhance the efcom service.
- Thorough Consultation: Aid clients with Fix-Release installations, system upkeep, backups, and ef3/efX infrastructure.
To be successful in this position, you should possess:
- A completed education or degree in IT, with a solid understanding of databases, networks, and both Windows and Linux systems.
- Excellent communication abilities and a customer-focused approach.
- A structured and analytical mindset, with the capability to work autonomously.
- Proficiency in both German and English.
What you can expect:
- Become part of a leading organization with streamlined communication and flexible working hours, including options for remote work.
- Family-oriented support benefits such as childcare subsidies and additional leave for child-related illnesses.
- Additional perks include retirement plans, subsidized professional development, and health-related initiatives.
If you are interested, please prepare your complete application documents.
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