Telecommunications Specialist
vor 2 Monaten
About CHO-TIME GmbH
We are a dynamic and growing telecommunications company that values teamwork and a positive work environment. Our mission is to provide exceptional customer service and innovative solutions to our clients.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent. As a key member of our sales team, you will be responsible for providing excellent customer service, answering customer inquiries, and promoting our products and services.
Key Responsibilities
- Provide exceptional customer service to our clients via phone and email
- Answer customer inquiries and resolve issues in a timely and professional manner
- Meet or exceed sales targets and performance metrics
- Develop and maintain strong relationships with customers to increase customer loyalty and retention
- Stay up-to-date on product and service offerings to effectively promote and sell them to customers
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and CRM software
- High school diploma or equivalent required; degree in business or related field preferred
What We Offer
- A competitive salary and commission structure
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
- Comprehensive training and development programs
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and cover letter, to CHO-TIME GmbH.