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Luxury Fashion Sales Associate
vor 2 Monaten
Job Overview
We are seeking a passionate and dedicated Client Advisor to join our dynamic team in the luxury retail industry. As a Client Advisor, you will embody the essence of Prada, ensuring that every customer interaction reflects our commitment to excellence.
Key Responsibilities
- Welcome and serve customers, providing an exceptional in-store experience at all times.
- Maintain and develop client relationships through a personalized approach, leveraging CRM and digital tools.
- Be proactively engaged in cross-selling with all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Stay up-to-date on fashion trends and competitors.
- Prove brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Maintain the shop floor and visual display to a high standard, complying with company operational guidelines and stock procedures.
- Contribute to ensuring a high level of security and prevent product thefts.
Requirements
- Excellent communication and interpersonal skills to connect with a diverse clientele.
- Strong sales and negotiation skills, with the ability to meet and exceed sales targets.
- Passion for luxury fashion trends and an understanding of the luxury retail market.
- Fluent spoken German and English.
Why Prada Group
We offer a platform for you to flourish and make a mark in the dynamic world of luxury retail. Prada Group embodies a place where passion meets fashion, and together, we will shape the future of luxury fashion and retail.
Benefits
- Competitive salary commensurate with experience.
- Unlimited commission scheme.
- Attractive employee discounts on Prada Group Brands.
- Welcoming team with a can-do attitude and a passion for driving ideas forward.
- 30 days annual vacation (in a full-time role).
- Referral bonus program.
- Opportunities for professional development through language and training courses.
