Solar Energy Support Specialist
Vor 7 Tagen
Slenergy Technology DACH is a dynamic company founded by renowned PV experts and a top-management team. Our vision is to become a leading provider of sustainable and intelligent solar systems worldwide.
We are a manufacturer of reliable and high-quality solar systems for various applications, including modules, inverters, energy storage, cables, mounting systems, heat pumps, wallboxes, and our own EMS system. As a visionary player in the renewable energy sector, we focus on precision manufacturing with world-class quality and innovative technologies, as well as exceptional customer service that guarantees the best experience and value for our customers.
We have over 600 employees working in production in Asia and three locations in Europe: Germany, Spain, and Italy. As we continue to grow, we are looking for qualified sales professionals with experience in the solar industry for German-speaking countries.
Job Responsibilities:- Provide pre-sales technical consulting services for residential photovoltaic (PV) energy storage systems, with a focus on residential PV systems.
- Offer pre-sales technical consulting services for grid-connected PV inverter products, with a focus on PV inverter products.
- Provide post-sales technical support for residential PV energy storage systems, including rapid response, remote technical support, business trip services, product repair and upgrade support, and ensuring customer satisfaction.
- Offer after-sales technical support for PV inverter products, including rapid response, remote technical support, business trip services, product repair and upgrade support, and ensuring customer satisfaction.
- Expand customer relationships and manage customer relations, including regular or irregular visits to key customers to understand their needs and equipment operation, and to record, analyze, and manage product operation.
- Background in science and engineering, with a preference for majors in electrical automation, electronic information engineering, or automation, and familiarity with power electronics.
- Good communication and coordination skills, with the ability to communicate in written English.
- Strong teamwork spirit, endurance, loyalty, integrity, and learning ability.
- Monthly base salary: Gross €[insert salary] per month.
- Variable bonus: Up to 1.5 times of monthly gross salary per year, paid at the end of a fiscal year, depending on past and expected performance.
- Additional company-paid leave: 3 days Chinese New Year leave per year.
- Remote work accepted.
- Company pension: Employee donation ≤ €300, company donation 20%; employee donation > €300, company donation 15%, but total < €100.
Business trip: Depending on business need.
Management experience: No.
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