Director of Workplace Solutions and Services

Vor 5 Tagen


Berlin, Berlin, Deutschland Delivery Hero Vollzeit
Job Description

We are seeking a highly skilled and experienced Director, Workplace Solutions/Workplace Services to lead our Workplace Solutions, Facility Services, and Workplace Experience teams. As a key member of our organization, you will be responsible for driving our workplace strategy and ensuring that our facilities and operations align with our business goals.

Key Responsibilities
  • Develop and implement a comprehensive workplace strategy that supports our business objectives.
  • Lead the development and implementation of facility services and workplace experience initiatives.
  • Manage and oversee the maintenance and operations of our facilities, including scheduling, budgeting, forecasting, design, planning, and overall workplace experience.
  • Provide inspiring leadership and oversight to our facilities and operations teams.
  • Drive workplace design and solutions to deliver on our portfolio optimization goals.
  • Prepare strategic and tactical plans for future workplaces, including acquisition, lease, use, remodel, repair, maintenance, and disposition of real estate assets.
  • Ensure compliance with design and architecture standards for global office buildings, including best practices on workplace branding, furniture, meeting room tech, smart office solutions, and booking apps.
  • Control capital and expense budgets related to leases, building construction, and operations, furniture, business unit initiatives, and general portfolio optimization.
  • Consult on operational solutions and budgets after project handover.
  • Perform economic analyses to justify expenditure of capital and expense for all aspects of the operation of the portfolio.
  • Research, recommend, and implement new tools and methods to improve employee workplaces, building infrastructure, and/or financing of specific properties.
  • Negotiate and manage contracts and leases, and engage and direct the work of architects, engineers, real estate brokers, property managers, and/or consultants.
  • Collaborate and contribute with our legal and real estate procurement team and consultants to ensure compliance with contract terms and conditions.
  • Maintain relationships with internal stakeholders, including people and culture teams, IT, real estate procurement, and legal.
  • Perform feasibility and needs analysis, real estate impact analysis on corporate performance, optimization of work style and workplace relationship, adoption of flexible way of working, workplace research and strategy, evaluation of current workplace from multiple facets, and building future workplace strategy.
  • Lead change management, training, and educating employees about new ways of working, aligning business leaders to adopt change, and evaluating the effect of the workplace on performance.
Requirements
  • Experience in working in and delivering workplace solutions and strategies within a corporate environment.
  • Degree in Architecture, Building Science, or Engineering (Construction, Civil, Mechanical, or Electrical, Real Estate) and/or 10 years or more experience in the field.
  • Experience in managing multidisciplinary teams.
  • Strong familiarity with building system operations.
  • Experience in managing service providers and vendors to provide solutions.
  • Negotiation experience in all aspects of real estate, construction, and facilities contracts.
  • Experience in leading big office construction projects.
  • Strong knowledge of latest office design and workplace trends.
  • Understanding of the future of the workplace post-COVID and the ability to have a forward-thinking approach.
  • Excellent people, communication, and negotiation skills.
  • Experience in governance and relationship management of workplace supply partners.
  • Ability to understand workplace behaviors.
  • German language skills to a professional standard.
What We Offer
  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A hybrid working model that allows for flexibility and work-life balance.
  • Access to our beautiful Berlin campus and opportunities to collaborate with our global teams.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional development and growth, including training and education programs.
  • A dynamic and inclusive work environment that values diversity and inclusion.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about workplace experiences and innovative workplace concepts, and have the skills and experience to succeed in this role, we encourage you to apply.



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