Field Application Engineer

vor 2 Monaten

Munich, Bayern, Deutschland Dolby Laboratories Vollzeit

About the Role

We are seeking a highly skilled Field Application Engineer to join our team at Dolby Laboratories. As a Field Application Engineer, you will play a critical role in helping us bring innovative in-car entertainment systems to market.

Key Responsibilities

  • Support the delivery of commercial wins defined by the Commercial Partnerships Europe Automotive goals.
  • Provide detailed systems-level support for Dolby Audio Technologies to Dolby's automotive customers.
  • Support and resolve issues regarding Dolby Technologies in product development and deployment.
  • Provide pre-sales support, technical training to customers, and support to accounting managers as required.
  • Provide relevant technical analysis of the customer's systems across In-vehicle- Infotainment, streaming services integration, and cabin acoustics.
  • Assist customer in navigating Dolby's certification process.
  • Work closely with the European account management team. In conjunction with the rest of the sales group, evangelize Dolby technologies to the automotive and consumer electronics market.
  • Document information and share key learnings with the wider technical community in Dolby.
  • Give regular and influential specialist advice to peers and customers and always works to raise the level of expertise within Dolby and its customers.

Requirements

  • Degree or equivalent in Science, Electronic Engineering, Computer Science, Information Technology, or Music Technology.
  • Experience as a Sales Engineer (at least one year).
  • Ability to understand requirements for audio and video technologies used in entertainment or automotive applications.
  • Ability to get develop and maintain an in-depth professional knowledge of the Dolby products and technologies associated with entertainment or automotive industry.
  • Able to work and learn on own initiative and with excellent analytical and problem-solving abilities.
  • Willingness to travel (approx. 30% of the time on average), mostly within Europe, and a willingness to work outside normal office hours, when required.
  • Naturally stay clear thinking and calm while handling objections; be clear on own objectives but aim for win/win solution on behalf of Dolby & our customers.

Desirable Skills

  • Understanding of automotive supply chain.
  • Understanding of automotive software stack and how the software components are interconnected. Knowledge of Infotainment subsystem is a plus.
  • Understanding of audio (digital audio, audio processing, spatial and immersive audio, playback systems, etc.).
  • Understanding of acoustics (acoustic fundamentals, psychoacoustics, sound measurements, spatial characteristics, electroacoustics, etc.).
  • Understanding of video (basics of imaging and picture quality, codecs, formats, standards, display technology, etc.).

Key Personal Attributes for Success in this Role

  • Mindset of ownership (aka Gets Things Done): A track record of accomplishing measurable and identifiable results.
  • Exhibits empathy for others – team-members, colleagues, customers, partners, consumers and the end-user.
  • Sets high standards for themselves and for others.
  • Excellent interpersonal and communication skills are essential; written and verbal interactions with customers and peers is a major part of the role.
  • Ability to collaboratively work with teams that are comprised of individuals who may not be part of the CP organization.
  • Good time management skills with the ability to manage requests to enable reasonable and acceptable professional and personal timelines and schedules.

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