Kundenbetreuer/Technical Support Specialist

vor 4 Wochen


Regensburg, Bayern, Deutschland OPTITOOL GmbH Vollzeit

Wir suchen einen erfahrenen Kundenbetreuer, der sich auf technischen Support spezialisiert hat.

Als Teil unseres Teams bei OPTITOOL GmbH werden Sie in der Lage sein, unsere Kunden auf höchstem Niveau zu betreuen und ihnen bei ihren technischen Fragen zu helfen.

Unser Team besteht aus erfahrenen IT-Fachleuten und Akademikern, die in den Bereichen Entwicklung, Vertrieb, Kundenbetreuung und Projektmanagement tätig sind.

Aufgaben
  • Betreuung von Kunden per Telefon und E-Mail
  • Durchführung von Softwaretests und -updates
  • Betreuung von Kunden per Remote und vor Ort
  • Dokumentation von Prozessen und Lösungen
  • Übernahme von 24/7 Supportbereitschaften bei entsprechender Vergütung
Qualifikation
  • Abgeschlossene Ausbildung als IT-System-Kaufmann oder vergleichbar
  • Technisches Grundverständnis von IT-Systemen
  • Sehr gute Deutsch- und Englischkenntnisse
  • Analysierendes Denken und selbstständiges Handeln

Wünschenswerte Kenntnisse:

  • Rationale Datenbanksysteme
  • Windows- und Linux-Kenntnisse
  • Ticketsysteme wie OTRS
Benefits
  • Attraktive Vergütung
  • Viele Zusatzleistungen wie betriebliche Altersvorsorge, kostenfreie Getränke, klimatisierte Büroräume, Firmenveranstaltungen
  • Verschiedene Arbeitsmodelle wählbar (Remote/mobil/Vor-Ort)
  • Individuelle Karriereplanung, flexible Arbeitszeiten
  • Eine ausgewogene Work-Life-Balance

Wir freuen uns auf deine Bewerbung



  • Regensburg, Bayern, Deutschland ACCRETECH Vollzeit

    Job Title: Customer Support SpecialistACCRETECH, a leading manufacturer of production equipment for the semiconductor industry, seeks a skilled Customer Support Specialist to join our Technical Support Team at our Regensburg location.Key Responsibilities:Provide expert support for our high-quality, innovative, and complex product range.Install, maintain, and...


  • Regensburg, Bayern, Deutschland ACCRETECH Vollzeit

    ACCRETECH is a leading manufacturer of production equipment for the semiconductor industry and systems for form and surface metrology.We are seeking a full-time Customer Support Specialist to join our Technical Support Team at our Regensburg location.The ideal candidate will have a solid technical background in electrical engineering, mechatronics, or...


  • Regensburg, Bayern, Deutschland ACCRETECH Vollzeit

    ACCRETECH is a leading manufacturer of production equipment for the semiconductor industry and systems for form and surface metrology.We are seeking a full-time position for a Customer Support Engineer to support our Technical Support Team at our Regensburg location.The ideal candidate will have a solid technical background in electrical engineering,...

  • IT Support Specialist

    vor 4 Wochen


    Regensburg, Bayern, Deutschland GULP – experts united Vollzeit

    Are you passionate about delivering exceptional IT support? We're looking for a skilled professional to join our team at GULP – experts united as a business partner in a dynamic IT services sector. As a 1st and 2nd level support specialist, you will be responsible for resolving faults and service requests via ticket systems, telephone, or email. Your tasks...


  • Regensburg, Bayern, Deutschland ACCRETECH Vollzeit

    Job Overview:ACCRETECH is one of the world's leading manufacturers of production equipment for the semiconductor industry and of systems for form and surface metrology.We are seeking a highly skilled Customer Support Engineer to support our Technical Support Team in Regensburg, Germany.Key Responsibilities:You will be the primary contact for our customers...


  • Regensburg, Bayern, Deutschland ACCRETECH Vollzeit

    ACCRETECH is a leading manufacturer of production equipment for the semiconductor industry and systems for form and surface metrology. Our European headquarters in Munich serves the entire European market through a network of sales and customer service offices. We are seeking a full-time position for the Technical Support Team at the Regensburg location....

  • IT Support Specialist

    vor 4 Wochen


    Regensburg, Bayern, Deutschland AVL Software and Functions GmbH Vollzeit

    Job Summary:We are seeking a highly motivated and organized IT Support Specialist to join our team at AVL Software and Functions GmbH. As a key member of our IT team, you will provide independent support with the cabling of workstations and the network, setting up and disassembling workstations, and assisting employees with everyday IT...

  • IT Support Specialist

    vor 4 Wochen


    Regensburg, Bayern, Deutschland AVL Software and Functions GmbH Vollzeit

    Job Summary:We are seeking a highly motivated and organized IT Support Specialist to join our team at AVL Software and Functions GmbH. As a key member of our IT department, you will provide independent support with the cabling of workstations and the network, setting up and disassembling workstations, and assisting employees with everyday IT...

  • IT Support Specialist

    vor 4 Wochen


    Regensburg, Bayern, Deutschland AVL Software and Functions GmbH Vollzeit

    Job Summary:We are seeking a highly motivated and organized IT Support Specialist to join our team at AVL Software and Functions GmbH. As a key member of our IT department, you will provide independent support with the cabling of workstations and the network, setting up and disassembling workstations, and assisting employees with everyday IT...


  • Regensburg, Bayern, Deutschland OPTITOOL GmbH Vollzeit

    Wir suchen eine Fachkraft für technische Unterstützung, die sich in unserem Team einbringen möchte.Als Technical Support Specialist (m/w/d) bei OPTITOOL GmbH werden Sie Teil eines dynamischen Teams, das sich auf die Entwicklung von Softwarelösungen für die Logistikbranche spezialisiert hat.Die Aufgaben umfassen:Die telefonische und schriftliche...


  • Regensburg, Bayern, Deutschland Knowis AG Vollzeit

    CLIENT TECHNICAL ARCHITECT IN TECH-SALESKnowis AG is seeking a highly skilled Client Technical Architect to join our Sales Team. As a key liaison between our clients and partners, you will be responsible for guiding them through the capabilities and benefits of our technology.Key Responsibilities:Understand customer pain points and align our offerings to...


  • Regensburg, Bayern, Deutschland Broadcom Inc. Vollzeit

    Mainframe Business Specialist Job DescriptionThis role is responsible for providing mainframe subject-matter expertise, thought leadership, and solution/technical specialization to position Broadcom against its competition. The position involves building customer, partner, and prospect relationships to understand their business and IT challenges, which is...


  • Regensburg, Bayern, Deutschland Broadcom Inc. Vollzeit

    Mainframe Business Specialist Job DescriptionThis position is responsible for providing mainframe subject-matter expertise, thought leadership, and solution/technical specialization to position Broadcom against its competition. Building customer, partner, and prospect relationships to understand their business and IT challenges is critical to the success of...


  • Regensburg, Bayern, Deutschland GULP – experts united Vollzeit

    About the RoleWe are seeking a highly skilled IT Infrastructure Specialist to join our team at GULP – experts united. As a key member of our IT department, you will be responsible for the administration, configuration, and support of our information systems.Your Key ResponsibilitiesAdministration, configuration, and support of information systemsCare and...


  • Regensburg, Bayern, Deutschland Infineon Technologies AG Vollzeit

    Job Description:As a Senior Maintenance Specialist at Infineon Dresden, you will play a key role in the controlling of investment projects within the framework of funding projects. Your main responsibilities will include developing, specifying, and implementing necessary efficient business processes in cooperation with stakeholders. You will also be...


  • Regensburg, Bayern, Deutschland AVL Software and Functions GmbH Vollzeit

    Job Summary:We are seeking a highly skilled Senior Quality Management Specialist to join our team at AVL Software and Functions GmbH. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality standards in our E-Mobility and ADAS projects.Responsibilities:Active QA support of challenging customer and R&D projects...


  • Regensburg, Bayern, Deutschland Vitesco Technologies Vollzeit

    Job Summary:We are seeking a highly motivated and skilled Supply Chain Management Specialist to join our team at Vitesco Technologies. As a key member of our SCM Operations Division Powertrain, you will be responsible for developing and improving tool landscapes in Supply Chain Management and Supply Chain Execution.Key Responsibilities:Develop and improve...


  • Regensburg, Bayern, Deutschland Motus Software GmbH Vollzeit

    AufgabenAls ERP Software Support Specialist bist du verantwortlich für die Begleitung von Digitalisierungsprojekten bei Kunden, die Bearbeitung und Lösung von Supporttickets, die Installation und Konfiguration unserer Softwareprodukte beim Kunden, die Durchführung von Anwenderschulungen und Workshops sowie die Unterstützung bei der Weiterentwicklung der...


  • Regensburg, Bayern, Deutschland GULP – experts united Vollzeit

    Are you passionate about IT and looking for a new challenge? We have an exciting opportunity for a skilled IT professional to join our team at GULP – experts united as a System Administrator.About the RoleAs a System Administrator, you will be responsible for the administration, configuration, and support of our information systems.You will also be...


  • Regensburg, Bayern, Deutschland GULP – experts united Vollzeit

    IT System Administrator Position at GULP – experts unitedAbout the JobWe are seeking a highly skilled IT system administrator to join our team at GULP – experts united. As an IT system administrator, you will be responsible for the administration, configuration, and support of our information systems.Key ResponsibilitiesAdministration, configuration, and...