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Customer Service Associate

vor 2 Monaten


Munich, Bayern, Deutschland 360 TALENT LONDON Vollzeit
About Us

360 Talent London is a boutique recruitment firm specialising in premium & luxury retail.

Job Description

We are seeking a highly motivated and experienced Sales Associate to join our team in Munich. As a Sales Associate, you will be responsible for creating a personalised and friendly in-store experience for clients, monitoring the order lifecycle of customer orders, and working with colleagues to manage customer online shopping journeys.

Key Responsibilities
  • Provide exceptional customer service and create a welcoming in-store experience
  • Manage customer orders and communicate with customers regarding stock, payment, and delivery queries
  • Collaborate with colleagues to drive sales and increase customer engagement
  • Meet and exceed sales targets, while maintaining a deep understanding of clienteling and relationship-building skills
Requirements
  • Proven track record of sales success and ability to meet targets
  • Excellent communication and interpersonal skills, with a strong passion for sales and customer service
  • 1+ year of retail sales experience, with a deep understanding of clienteling and relationship-building
  • Fluent in English and German language
What We Offer
  • Basic Salary up to €39K per annum, based on experience
  • Monthly and yearly bonus up to 20%