Product Support Engineer

vor 4 Wochen

Munich, Bayern, Deutschland Aiways Vollzeit

Product Support Engineer

We are Aiways, driving the evolution of the automotive industry.

For our European head office in Munich, we are looking for a Product Support Engineer who will be a part of the Product Support Team.

RESPONSIBILITIES

  • Project management of various infrastructural, cross-platform, and SaaS rollouts.
  • Develops, maintains and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding and staffing.
  • Ensuring accomplishment of the project goals within the set framework (time, budget, quality),
  • Control and coordination of the project team.
  • Established and implements project communication plans, providing status updates to affected staff and stakeholders, and providing various technical solutions.
  • Be a contact point for business and involved technical internal and external parties.
  • Elicit and develop business requirements and work on them together with the technical team.
  • Contribute to internal organization processes, building knowledge, quality assurance, and support.

QUALIFICATIONS

  • Bachelor's Degree or above in Informatics, Information Engineering, Computer Science, or relevant disciplines.
  • Several years of experiences in project management.
  • Solid technical background with knowledge and/or hands-on experience in IT infrastructure/System architecture/software development/web technologies.
  • Experience in the coordination of project processes according to common PM standards.
  • Experience with elicitation and development of requirements.
  • Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry based on requests.
  • Skilled at working effectively with cross-functional teams in a matrix organization.
  • Excellent verbal and written English and German skills, Chinese is a plus
  • Strong analytical mindset, assertiveness, proactivity, and curiosity.

WHAT YOU CAN EXPECT

  • Be a part of a team, building a brand right from the start with a lot of freedom and possibilities.
  • The opportunity to get involved, develop and implement your own ideas.
  • You will get flexibility in working hours and locations.
  • Enjoy the multi-cultural atmosphere between China and Europe, and be part of a team of like-minded people.
  • Fair, performance-linked remuneration

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