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Process Improvement Manager

vor 2 Monaten


Berlin, Berlin, Deutschland Amazon TA Vollzeit
About the Role

As a Process Improvement Manager at Amazon Transportation Service, you will play a critical role in enhancing the efficiency and quality of our logistics operations. Your primary responsibility will be to identify areas for improvement and develop strategies to optimize our processes, ensuring seamless delivery of packages to our customers.

Key Responsibilities
  • Conduct daily process audits to identify defects and develop corrective action plans.
  • Collaborate with site operations teams to implement process improvements and ensure adherence to quality standards.
  • Develop and maintain expertise in key transportation process paths and exception handling procedures.
  • Provide proactive feedback to operations management on quality-related issues and collaborate with central teams on projects and system enhancements.
  • Establish effective communication channels for sharing quality-related updates and best practices within assigned sites/region.
Requirements
  • Transportation or Supply Chain experience within a high-volume logistics, manufacturing, or engineering environment.
  • Project Management experience, with a focus on process improvement and quality assurance.
  • Proficiency in the local language and English, verbally and written.
  • Demonstrated experience with Lean and Six Sigma methodologies or similar techniques.
  • Advanced knowledge of Excel and demonstrated experience querying relational databases using SQL (or other query language).
About the Team

Amazon Transportation Service is a diverse team that plays a central role in our success. We capture data and use it to drive decisions, making Amazon more innovative and efficient. We put safety first, as our people are our priority, and we use the expertise of our people to get packages to their destination – quickly, conveniently, and sustainably.