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Part-time Assistant

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland Worldline Vollzeit

About Worldline

Worldline is a leading innovator in the heart of payment technology, shaping how the world makes payments. Our solutions, created by our employees, support the growth of tomorrow's businesses. From local coffee shops to international banks, from San Francisco to Auckland, we are present in every corner of the world and in every part of the trade. Just as we support our customers in driving their business forward, we also engage our employees in their career development. Together, we shape progress.

The Opportunity

We are currently seeking a part-time student assistant (m/w/d) in Frankfurt am Main to support the Application Processing Team in a maximum of 20 hours per week.

The APS team is part of the Customer Service department of equensWorldline. In this role, you will process applications from our German partner banks in the system, handling incomplete applications and obtaining necessary information from applicants. You will also advise and support applicants both in writing and over the phone.

Daily Responsibilities

  • Processing applications in the onboarding process using the application system.
  • Handling responses from applicants.
  • Capturing urgent applications that do not go to the processing service.
  • Processing incoming identification for card opening.
  • Making credit decisions based on partner bank guidelines.
  • Providing written and telephone customer communication.

Who We're Looking For

We're looking for proactive individuals who can drive positive change, actively engage with topics, and show what's next. People with passion, a 'can-do' attitude, and a desire to develop themselves. This means:

  • General or vocational high school diploma.
  • Currently enrolled in a university or college.
  • Excellent German language skills in writing and speaking.
  • Good to very good English language skills.
  • Proficient in Microsoft Office applications and impressed by your comprehensive PC and internet skills.
  • As a team player, you understand the importance of building a network and showing initiative.
  • You personally convince through a solution-oriented, structured, and independent way of working.

Perks & Benefits

At Worldline, you'll have the chance to work at the heart of the global payments industry and shape the future of how the world pays. Plus, you'll get:

  • Be part of a company that aims to do good and ranks among the top 1% of the world's most sustainable companies.
  • Work with fascinating colleagues and be encouraged to learn, grow, and accelerate your career.
  • Opportunities for remote work and flexible working hours.
  • A strongly expanding company.
  • A modern, well-equipped office.
  • Numerous employee benefits.