Apprentice Field Service Engineer

Vor 6 Tagen

Marburg an der Lahn, Hessen, Deutschland Cytiva Vollzeit

About the Role:

Cytiva is a leading provider of innovative solutions for the life sciences industry, and we're seeking a highly motivated and skilled Apprentice Field Service Engineer to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Perform installations, maintenance, and repairs on our standard and customized systems, including chromatography, protein & cell therapy systems, and filter integrity testers, after receiving appropriate training.
  • Proactively plan and execute customer visits as part of service contracts, projects, and maintenance blocks, establishing long-term and trusted customer relationships, with timely documentation of customer visits and services.
  • Support sales account managers and sales specialists, actively assisting with service product sales and collaborating with internal partners to generate new equipment leads and support growth initiatives.

Requirements:

  • You have successfully completed electrical engineering education or hold a Bachelor's degree in an engineering discipline or Technical Assistant (MTA, CTA, LTA) or equivalent.
  • You bring 2+ years of experience in field service and hold a valid driver's license.
  • You are fluent in both spoken and written German and English, with a genuine passion for working in a multicultural environment.

Preferred Qualifications:

  • You possess strong technical-analytical skills and problem-solving abilities.
  • Basic knowledge of chromatography or similar technologies is advantageous.

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