Technical Service Manager
vor 1 Woche
Olin is a global leader in the production of chlor-alkali products, epoxy resins, and chlorinated hydrocarbons. Our products are used in a wide range of applications, from smartphone circuit boards to vehicle paintwork and wind turbines.
Job Summary:We are seeking a highly skilled Technical Service Manager to join our team. The successful candidate will be responsible for the technical development and support of customer projects, with a focus on generating a long-term competitive advantage for our epoxy business.
Key Responsibilities:- Develop Research & Development projects in the EMEAI region in close cooperation with the marketing organization and development teams from other regions
- Act as technical service for customers in the EMEAI region; conduct customer visits, lead technical workshops, trainings, presentations, and provide on-site support
- Act as a coach in terms of hands-on experiment design/problem solving to execute complex projects both regionally and globally
- Interface with Marketing and Sales organization to ensure alignment of business strategy, design innovation projects, co-lead (with Marketing) through the NPI stage gate process (product launch within standardized processes) and commercialize new products/technologies or new applications for existing technology
- Cross-functional collaboration with Manufacturing, Supply Chain, Quality, and Environmental Health & Safety (EHS)
- Create project documentation and communications such as internal reporting/presentations as well as external publications/presentations
- Be an expert in all aspects of product technology and applications in multidisciplinary project teams
- Be willing to travel regularly
- University or college degree in the field of chemistry/technical chemistry, materials science, process engineering, or comparable
- At least 3-5 years of relevant experience in the field of process and/or product development, production, technical customer support, desirable in the field of coating systems
- Specialized knowledge in the fields of process and/or product development; independent project work especially in the field of epoxy
- Relevant experience with regard to chemical technical processes of industrial chemical plants
- In-depth knowledge of relevant safety, environmental protection, and workplace guidelines and laws
- Knowledge of common MS Office applications and SAP
- Independent working style and a high degree of initiative
- Strong analytical skills and a service-oriented approach to work
- Combine a high level of assertiveness and persuasiveness with enthusiasm and strong implementation skills
- Strong communication and management skills; the ability to work in teams and task forces and to lead them on a global level is critical
- Be able to structure complex challenges, have an entrepreneurial mindset, and find a good balance between user needs and sustainable value contribution
- Fluent language skills in English and German
- Attractive remuneration
- Vacation pay & 13th salary
- Bonus program based on company success and individual performance
- 30 days vacation
- Capital-forming benefit
- Company pension scheme with employer contributions
- Group accident insurance
- Canteen, meal allowance, free drinks, coffee, and water
- Bicycle leasing
- Commuter allowance, free parking spaces
- Training on the job, teamwork
- Mentoring and networking programs
- Excellent and individual development opportunities
- Mobile and flexible working
- Paid time off for individual support of non-profit organizations
- And much more
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