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Field Application Engineer

vor 2 Monaten


Munich, Bayern, Deutschland SAMSUNG Vollzeit

Job Summary

We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Samsung. As a Field Application Engineer, you will be responsible for providing technical support to our customers in the Automotive Semiconductor industry.

Key Responsibilities

  • Conduct technical meetings with customers to promote new products and address technical issues
  • Deliver product roadmaps, features, and value propositions to customers
  • Track projects and anticipate customer's requests
  • Identify and communicate current and future customer needs and technical requirements
  • Drive development and quality teams to fulfill customer's requirements
  • Provide technical support throughout the product lifecycle from promotion phase to the end of production
  • Responsible for testing, debugging, delivering, guiding, and documenting software deliverables
  • Work closely with other HW/SW FAEs, marketing team, and engineering team from all over the world in resolving customer issues

Requirements

  • Master of Science degree or equivalent in electronics, physics, or related areas
  • 5 to 10 years of technical experience in semiconductor, ideally in SoC SW development or SoC customer support
  • Experience in embedded system, C language, device driver, or middleware in Linux/Android
  • Experience with Automotive Hardware and board bring-up activity
  • Experience in Bootloader, QNX, Yocto, C++, Python, and Java is a strong plus
  • Experience in Agile process, DevOps, CI/CD is a strong plus
  • Self-starter with ability to work under minimum supervision
  • Assertive, determined, flexible, and creative personality
  • Strong customer orientation
  • Ability to work in a multi-cultural environment
  • Persuasive and professional presentation skills
  • Very good communication skills and ability to negotiate at all levels
  • Very good written and spoken English – additional languages are a plus

What We Offer

  • Attractive salary and performance bonus
  • Free breakfasts and subsidized lunches in our office
  • Flexible working hours/telecommuting opportunity
  • Health & wellbeing: wellness program, e.g. gym subscription
  • Quarterly team events and various team activities

About Us

Samsung Semiconductor Europe operates offices all over Europe, Middle East & Africa and handles the marketing and sales activities of Samsung Electronics' Device Solutions business including Memory, System LSI, Foundry, LED, and Display for various applications including servers, data centers, mobile, industrial, and automotive.

We drive innovation, foster a dynamic work environment, and empower our multi-cultural and diverse talents to excel in their roles, promoting an environment where creativity and collaboration thrive. We take immense pride in our commitment to excellence, making a difference in the lives of people through technological innovation and state-of-the-art products that shape the world around us.

Equal Opportunity Employment Policy

Samsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer. We're committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, or political affiliation.