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Service Point Technician

vor 2 Monaten

Plochingen, Baden-Württemberg, Deutschland Decathlon Vollzeit

Position Overview

Become a vital part of the DECATHLON experience. Embrace the challenges that inspire you to excel. We foster a culture of support and encouragement. Join us to truly understand our ethos.

Benefits

  • Performance Recognition: We provide a success bonus of up to 10% monthly in addition to your base salary, along with profit-sharing opportunities.
  • Employee Perks: Enjoy a generous 30% discount on all DECATHLON proprietary brands.
  • Focus on Well-being: Benefit from 30 vacation days, access to free and confidential online mental health support, and the chance to take a month-long sabbatical every two years.
  • Career Development: With our rapid growth, numerous national and international advancement opportunities arise. You will have the autonomy to select topics and set personal goals during our regular development meetings, ensuring close collaboration with your leader to propel your projects forward. Enhance both your professional and personal skills through various training programs.
  • Active Workplace: We celebrate achievements with dynamic team-building events.
  • Team Spirit: Much like in sports, camaraderie is essential. We are a motivated team that values friendly relationships and utilizes an informal communication style, regardless of hierarchy.
  • Modern Work Environment: Our store teams are equipped with the latest digital tools. You will have access to a personal tablet, a laptop, and digital showrooms to efficiently assist our sports enthusiasts.

Key Responsibilities

  • Service and repair customer equipment and sports gear, particularly bicycles.
  • Customize products based on customer specifications (e.g., printing or embroidery).
  • Address complaints and returns with a focus on customer satisfaction.
  • Ensure the safety of customers, colleagues, and merchandise.
  • Prepare and manage invoices.

Qualifications

  • Ideally, you possess training as a bicycle mechanic or have relevant experience.
  • You have a passion for sports and wish to incorporate this enthusiasm into your career.
  • You are skilled in craftsmanship and have an interest in technology.
  • You are customer-oriented and enjoy engaging with clients.
  • You are ready to take responsibility for your work, your team, and your projects.
  • You are available to support your team on weekends.