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    {"h2": "Jobbeschreibung: Systemingenieur (m/w/d) Customer Service", "ul": [{"li": "Wir suchen einen Systemingenieur (m/w/d) für unsere Kundenbetreuung. Du wirst unsere Kunden per E-Mail, Ticketsystem und Telefon unterstützen."}, {"li": "Du wirst auch bei der Erstellung und Verwaltung von Softwarelizenzen unterstützt."}, {"li": "Außerdem wirst du die...


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    {"h2": "Jobbeschreibung: Systemingenieur (m/w/d) Customer Service", "ul": [{"li": "Wir suchen einen Systemingenieur (m/w/d) für unsere Kundenbetreuung. Du wirst unsere Kunden per E-Mail, Ticketsystem und Telefon unterstützen."}, {"li": "Du wirst auch bei der Erstellung und Verwaltung von Softwarelizenzen unterstützt."}, {"li": "Außerdem wirst du die...


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    {"h2": "Jobbeschreibung: Systemingenieur (m/w/d) Customer Service", "ul": [{"li": "Wir suchen einen Systemingenieur (m/w/d) für unsere Kundenbetreuung. Du wirst unsere Kunden per E-Mail, Ticketsystem und Telefon unterstützen."}, {"li": "Du wirst auch bei der Erstellung und Verwaltung von Softwarelizenzen unterstützt."}, {"li": "Außerdem wirst du die...


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Customer Service Representative

vor 2 Monaten


Pforzheim, Baden-Württemberg, Deutschland Sparkasse Pforzheim Calw Vollzeit

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As an Inbound Call Center Agent, you will be responsible for providing exceptional service to our clients, answering their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat
  • Provide product information and recommendations to customers
  • Resolve customer complaints and issues in a fair and timely manner
  • Work collaboratively with internal teams to resolve customer issues

Requirements

  • High school diploma or equivalent required; degree in business or related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
  • Basic computer skills and familiarity with customer relationship management software

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Why Join Us?

At Sparkasse Pforzheim Calw, we value our employees and offer a range of benefits and perks to support their well-being and success. We are committed to creating a positive and inclusive work environment that fosters growth, innovation, and teamwork.