Application Specialist

vor 2 Wochen

Mönchengladbach, Nordrhein-Westfalen, Deutschland Hyva Vollzeit
{"Job Summary

We are seeking a highly skilled Application Engineer to join our team at Hyva Group. As a key member of our sales team, you will play a crucial role in increasing sales through customer value creation by ensuring our products perform best in a given application.

Main Responsibilities

* Support sales and customers in defining the best possible product selection and system solution for their operation (pre-sales phase);
* Manage technical work-preparations of sold transport solutions, including designs, project folders, and proper creation of technical documentation;
* Operate internal help desk to answer queries from sales/customers/product managers/product specialists on technical issues;
* Provide technical commercial support to sales team;
* Study the operation and product to make informed recommendations for operational, system, or product-related improvements;
* Provide input to R&D engineering for continuous product improvement and year model upgrades;
* Ensure evaluation and integration of customer feedback;
* Provide all necessary product information that may be required in support of sales;
* Responsible for management of various documentation materials, such as construction guidelines, project files, and technical manuals;
* Define and execute trainings for trainers, product managers, and customers (country & dealer level);

Requirements

* Bachelor's degree or higher;
* 1-3 years' experience within engineering or production role;
* AutoCad, SEBIS codes;
* Automotive, Truck & others standards and practices – nice to have;
* English excellent written and verbal communication skills;

What We Offer

* We care about ecology and are truly sustainable;
* We have a highly dynamic and very international work environment;
* We have Great Place to Work certified countries;
* We provide a competitive salary which is adjusted on an annual basis in case of good performance;
* We work hybrid and care about your work & life balance;
* You will find nice extras such as various company activities during the year;

Diversity

We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.

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