Customer Service Representative
Vor 4 Tagen
About Us
KANNE CAFÉ is a leading café concept in the healthcare industry, operating over 30 locations in Germany. We are passionate about delighting our customers with a unique blend of food, drinks, and atmosphere.
Job Summary
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our café team, you will be responsible for providing exceptional service to our customers, preparing and serving food and beverages, and maintaining a clean and welcoming environment.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Prepare and serve food and beverages, including snacks and specialty drinks
- Maintain a clean and organized workspace, adhering to health and safety standards
- Support the café team in achieving sales and customer satisfaction goals
- Participate in ongoing training and development to improve skills and knowledge
Requirements
- Previous experience in a customer-facing role, preferably in the food service industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Flexibility to work varied shifts, including weekends and holidays
- Basic knowledge of food safety and handling procedures
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Discounts on food and beverages
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