Customer Service Representative

vor 2 Wochen


Stade, Niedersachsen, Deutschland Kreissparkasse Stade Vollzeit

About Us

Kreissparkasse Stade is a dynamic and attractive financial institution located in a region with a strong tourism industry. We are committed to providing excellent service to our customers and the community.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, identifying their needs, and offering tailored solutions using our S-Financial Concept.

Key Responsibilities

  • Active and comprehensive customer care
  • Identifying customer needs and presenting personalized solutions
  • Referring customers to individual account managers and specialists
  • New customer acquisition

Requirements

  • Experience in customer service or a related field
  • Knowledge of financial products and services
  • Excellent communication and interpersonal skills

What We Offer

  • Unlimited contract with TVöD-S benefits
  • Additional performance-based bonus
  • Flexible working hours with flexible working time
  • Opportunities for remote work
  • Generous vacation time and additional days off
  • Structured onboarding process
  • Extensive internal and external training opportunities
  • Employer-funded pension plan
  • Free checking account and other employee benefits
  • Additional benefits such as employee app, bike and PC leasing, and company fitness through EGYM-Wellpass
  • Access to over 1,000 partner benefits through our Vorteilswelt


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