Content Designer for Help Experience
Vor 5 Tagen
We're seeking a skilled Content Designer to join our Content Design & Localisation team at Vinted. As a Content Designer, you'll be responsible for creating high-quality UX writing that delivers an exceptional experience for our members.
Key Responsibilities- Take ownership of all content design needs within the Help Experience domain, leading and driving content initiatives.
- Research, create, test, launch, and iterate copy and wireframes for user interfaces and landing pages, collaborating with design, localisation, DSA, product, legal, and customer support teams.
- Ensure consistency and quality by aligning copy with Vinted's UI style guide, UX writing principles, and brand identity.
- Set an example of UX writing and content design best practices, advocating for accessibility, localisation, and member-centricity.
- Identify opportunities and lead strategic content initiatives to enhance Vinted's overall user experience.
- A strong English speaker with a number of years of experience in Content Design or UX writing roles, preferably in Product or Design.
- Highly experienced in applying technical content design skills, such as accessibility compliance, reworking IA, wireframes, and schematics.
- Bonus: experience with support-related features like chatbots or conversation design, live chat interfaces, etc.
- Deep understanding of the importance of working closely with localisations to ensure delivery of first-rate UI copy across all languages.
- Fluency in other Vinted market languages such as French, German, Spanish, or Italian is a plus.
- The opportunity to benefit from our share options programme.
- 30 days of paid annual leave.
- Newest MacBook models.
- Mental and emotional health support through the Mindletic app.
- Home office support: we provide IT workstation equipment and a personal budget for home workplace furniture.
- Daily lunch allowance.
- Frequent team-building events.
- A personal monthly budget for shopping on Vinted.
- Subsidised gym membership with ClassPass or Urban Sports Card.
- Subsidised pension plan provided by Vinted.
- Hallesche Supplemental health insurance.
- Life and disability insurance provided.
- Subsidised Deutschlandticket.
- The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation.
- Dog-friendly office.
- Individual Learning Budget: Vinted will set aside a yearly sum equal to 10% of your annual salary to be invested in your continuous professional development.
- Hybrid Work: we've adopted a hybrid workplace model where 2 days in the office are recommended but not enforced.
- Equal Opportunity: we're committed to building an inclusive workplace where people from all walks of life feel a sense of belonging.
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