Retail Operations Leader

Vor 6 Tagen


Leipzig, Sachsen, Deutschland EGOIST Vollzeit

About EGOIST

EGOIST is a dynamic and innovative fashion retailer dedicated to providing exceptional customer experiences and showcasing the latest trends in apparel and lifestyle products. We are committed to fostering a positive and collaborative work environment where our team members can grow and thrive.

Assistant Store Manager - Fashion & Lifestyle

As an Assistant Store Manager, you will play a vital role in leading and motivating our team to achieve sales targets and deliver outstanding customer service. You will be responsible for driving operational excellence, ensuring visual merchandising standards are met, and fostering a positive and productive work environment.

Responsibilities:
  • Lead and inspire a team of retail associates to consistently exceed sales goals and provide exceptional customer service.
  • Develop and implement strategies to enhance the customer experience, including product knowledge training and effective utilization of sales tools.
  • Collaborate with Store Management on departmental initiatives, performance metrics, and staff development programs.
  • Ensure adherence to visual merchandising guidelines and maintain a visually appealing and organized store environment.
  • Conduct onboarding for new employees, provide ongoing training and support, and participate in team meetings.
  • Handle customer inquiries, returns, and complaints with professionalism and empathy, resolving issues effectively.
Requirements:
  • Proven experience in a retail management or supervisory role within the fashion industry.
  • Demonstrated ability to motivate, coach, and develop team members to achieve exceptional results.
  • A passion for fashion and a strong understanding of current trends and styles.
  • Excellent communication, interpersonal, and leadership skills.


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