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Acoustic Support Specialist

vor 2 Monaten

Remscheid, Nordrhein-Westfalen, Deutschland Amplifon Vollzeit

About the Role:

We are seeking a skilled and customer-focused individual to join our team as a Hearing Specialist Assistant at our Remscheid location.

Key Responsibilities:

  • Provide exceptional customer service by conducting hearing tests and offering personalized solutions to meet their needs.
  • Implement sales strategies and optimize processes to deliver an unparalleled customer experience.
  • Support customers in maintaining their hearing systems, advising on accessories, and building long-term relationships.
  • Utilize customer data to initiate phone calls and organize local marketing initiatives, such as market days and health fairs.
  • As a data administrator, ensure accurate and up-to-date customer information.
  • Assist in scheduling, calendar management, and inventory control within the store organization.

Requirements:

  • Completion of training as a Hearing Specialist Assistant.
  • Excellent communication and sales skills, with a passion for customer service and consultation.
  • Strong organizational and time management abilities, with a focus on teamwork and collaboration.
  • Flexibility and adaptability in a dynamic work environment.

What We Offer:

  • A challenging and diverse role in a growing international company.
  • Flexible working hours, including part-time and job-sharing options, with generous leave entitlements.
  • A competitive compensation package, including bonuses and additional benefits, such as pension contributions and childcare support.
  • Opportunities for professional development and career advancement, including master's training and comprehensive training programs.
  • A comprehensive onboarding program, training opportunities, and e-learning resources.
  • A performance-driven and dynamic company culture that values individual contributions and offers opportunities for growth and development.
  • Personalized career planning and the possibility of transferring to your preferred region.