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Sales Support Associate

vor 2 Monaten


Essen, Nordrhein-Westfalen, Deutschland Invenia Group Vollzeit

Invenia Group is seeking a Sales and Customer Support Associate to join their team.

The company manufactures scientific instrumentation to advance workflows in the cell therapy and bioproduction markets.

The Role

The Sales and Customer Support Associate performs the day-to-day activities to support the sales operations team by:

  • Entering sales orders into the CRM system
  • Tracking service contracts
  • Managing international shipments
  • Assisting customers and Sales Managers

This is a remote position, ideal for candidates located in Germany or the UK.

Requirements

  • Bachelor's degree in business or a related field and at least 2-4 years of experience in customer service or equivalent
  • Proficiency in speaking and writing in English
  • Familiarity with NetSuite (or other ERP system) and Salesforce (or other CRM) experience desired
  • Excellent attention to detail and accuracy, with strong organizational, problem-solving, and time management skills