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Client Advisor
vor 2 Monaten
About the Role
We are seeking a highly skilled and passionate Client Advisor to join our team at YSL Germany GmbH. As a Client Advisor, you will play a key role in delivering an exceptional customer experience, driving sales, and contributing to the overall success of our store.
Key Responsibilities
- Provide personalized and memorable service to all clients, ensuring a unique and sophisticated experience.
- Build and maintain a robust client portfolio, identifying and anticipating client needs and preferences.
- Drive sales performance by utilizing business acumen and entrepreneurial spirit.
- Collaborate with the management team and colleagues to achieve sales and key performance indicators (KPIs).
- Stay up-to-date with the latest fashion trends and product knowledge to create personalized and timeless silhouettes for clients.
- Communicate effectively with clients and colleagues, demonstrating a transparent and genuine attitude.
- Utilize available tools and technology to optimize business opportunities and enhance the client experience.
- Support the front and back-of-house teams, promoting a positive and collaborative team spirit.
Requirements
- Proven experience in providing high-quality service in a fashion retail, customer service, or luxury hospitality environment.
- Personal taste and passion for fashion culture, with a focus on creating personalized looks.
- Natural business acumen and entrepreneurial spirit.
- Strong team player with excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and adapt to a fast-paced environment.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and local language.
About YSL Germany GmbH
At YSL Germany GmbH, we value diversity and believe that it enriches the workplace. We welcome applications from all qualified candidates, regardless of their background. We are committed to building a diverse and inclusive workforce, fostering a culture of equality and respect.