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IT Expert Onsite Experience Specialist

vor 4 Wochen


Munich, Bayern, Deutschland Daiichi Sankyo Europe Vollzeit

Transforming Patient Care through Innovative IT Solutions

Daiichi Sankyo Europe is seeking a highly skilled IT Expert Onsite Experience Specialist to join our team. As a key member of our IT team, you will be responsible for delivering exceptional IT support and services to our customers.

Key Responsibilities:

  • Provide first-line support for all customer requests at the ITxBar
  • Coach customers on IT issues and handle how-to questions
  • Identify and resolve technical issues in a timely and efficient manner
  • Perform IT Standup (Lightning) Training Sessions to educate customers on new technologies and best practices
  • Collaborate with onsite support and service desk teams to ensure seamless customer experience

Requirements:

  • 2+ years of experience in IT support or a related field
  • Strong knowledge of IT systems and technologies
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Fluent in English and German

Why Work with Us?

At Daiichi Sankyo Europe, we are committed to delivering innovative solutions that transform patient care. As an IT Expert Onsite Experience Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for IT and patient care. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.