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Lead Insurance Sales Team

vor 2 Monaten


Munich, Bayern, Deutschland CHECK24 Vollzeit

About CHECK24

At CHECK24, we empower individuals to secure their future by providing a modern and transparent approach to life insurance. Our platform simplifies the process of comparing and selecting products from our network of trusted insurance partners.

Your Role: Team Leader (m/f/d) Sales Back Office Insurance

As a Team Leader, you'll play a vital role in guiding and developing a team of customer advisors while providing exceptional service to our clients. You'll be responsible for managing day-to-day operations, ensuring high processing quality, and fostering a positive and productive work environment.

Responsibilities:

  • Lead and mentor a team of 3-5 customer advisors, providing coaching, feedback, and support to enhance their skills and performance.
  • Manage day-to-day sales operations, including advising customers on insurance products and preparing tailored offers through various channels such as chat or co-browsing.
  • Monitor and ensure adherence to defined quality and performance standards within your team, continuously striving for process optimization.
  • Collaborate closely with sales management, providing regular reports and insights into team performance and customer trends.

Your Profile:

  • Proven experience in insurance sales, including telephone consultation and initial leadership experience in a similar role or as a sales trainer.
  • Completed training as an insurance salesman (m/f/d) or insurance specialist (m/f/d), with further training as an insurance specialist (m/f/d) being advantageous.
  • Strong performance orientation, excellent communication skills, and the ability to adapt confidently to a dynamic environment.
  • High assertiveness and conflict resolution skills, coupled with fluency in German (C2) and proficiency in English.

What We Offer:

  • A rewarding career path within a rapidly growing insurance sector, with excellent earning opportunities and comprehensive benefits.
  • Intensive training programs tailored to your individual strengths, enabling you to become an expert (m/f/d) in the field of life insurance.
  • Work-life balance: Enjoy flexible working arrangements with 3 days in the office and 2 days remote work.
  • A collaborative and supportive work environment with a casual dress code, regular team events, and access to a game area for breaks.
  • Ergonomic workstations equipped with modern technology, including MacBooks, additional screens, and height-adjustable desks.
  • Sustainable mobility options: Benefit from subsidized public transportation and company bike leasing programs.