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Customer Service Representative

vor 2 Monaten


Konstanz, Baden-Württemberg, Deutschland AOK Baden-Württemberg Vollzeit

Customer Service Opportunity at AOK Baden-Württemberg

We are seeking a highly skilled and motivated Customer Service Representative to join our team at AOK Baden-Württemberg. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide comprehensive and independent advice to customers in the Customer Center.
  • Actively participate in acquiring new customers and focus on customer retention through phone and in-person consultations.
  • Organize tasks independently and with high quality, working collaboratively with the team to achieve goals.
  • Collaborate constructively with colleagues to deliver excellent customer service.
  • Recognize situations requiring quick decision-making and respond accordingly.
  • Translate customer and market demands into effective solutions.
  • Communicate confidently, empathetically, and trustworthily with customers.
  • Shape and maintain positive customer relationships.
  • Successfully complete tasks in challenging situations.

Benefits:

  • Competitive Compensation - Attractive salary, bonuses, social supplements, company pension scheme, public transportation subsidies, employee discounts, and partnerships.
  • Work Environment - Modern workspaces with amenities and flexible work arrangements.
  • Work-Life Balance - Flexible hours, 30 days off, and holidays off.
  • Health - Extensive health benefits and fitness membership subsidies.
  • Professional Development - Opportunities for continuous learning and development.