Implementation Consultant

vor 3 Wochen

Berlin, Berlin, Deutschland Lightspeed Vollzeit

Are you looking for a challenging role that combines technology and customer experience? We are seeking a highly skilled Implementation Consultant to join our team at Lightspeed.

Key Responsibilities:

  • Implement and configure software solutions using automation tools to meet client specifications.
  • Manage queues within ChurnZero to streamline and automate processes.
  • Develop and implement automated workflows within ChurnZero for seamless customer interactions.
  • Collaborate with internal teams to automate routine tasks and improve operational efficiency.
  • Develop and execute comprehensive implementation plans for POS system, leveraging automation and digital workflows.
  • Coordinate with internal teams, including Sales, Underwriting, Billing, and Support, to ensure alignment and successful execution of implementation projects.

Requirements:

  • Proven experience as an Implementation Consultant, preferably in the POS technology industry.
  • Strong project management skills with the ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills.
  • Technical proficiency in POS systems and related technologies.
  • Problem-solving mindset with a keen attention to detail.
  • Excellent time management and organizational skills.

What We Offer:

  • A truly flexible work environment.
  • Genuine career opportunities in a company that's creating new jobs every day.
  • Work in a team big enough for growth but lean enough to make a real impact.

We offer a range of benefits that'll keep you happy, healthy, and productive, including:

  • Lightspeed equity scheme.
  • Health & Wellness Credit.
  • Mental Health Support through the Modern Health App.
  • People Experience.
  • LinkedIn Learning.
  • Subsidy to annual travel pass.
  • Regular breakfast or lunches, drinks & snacks in our Berlin office.

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