Customer Relationship Management Specialist
vor 2 Monaten
(Junior) Customer Relationship Management Specialist (m/f/x)
Full-time Job Experience Level: Early Career Department: MarketingCompany Overview
Scalable Capital is a prominent digital investment platform in Europe, dedicated to simplifying and making investing accessible for all. Clients utilizing the Scalable Broker can trade thousands of stocks, ETFs, and funds, enabling them to construct their portfolios, earn interest on their cash reserves, and access secured loans. Additionally, individuals can opt for professional management of their investments through our digital wealth management service. With over one million clients, our services are widely trusted.
Established in 2014, Scalable Capital operates in several countries including Germany, Austria, France, Italy, the Netherlands, Spain, and the UK. The investment firm, regulated by BaFin and the Bundesbank, manages over 20 billion euros on its platform. Besides catering to private clients, the company also provides B2B solutions, partnering with esteemed institutions such as ING and Barclays Bank in the UK. With a workforce exceeding 500 across offices in Munich, Berlin, and London, our team, led by Erik Podzuweit and Florian Prucker, is committed to empowering individuals to become investors.
To explore more about our company culture and values, please visit our website or follow us on our social media channels.
Role Overview
You will design and implement CRM campaigns, including email and app push notifications, to ensure targeted communication with both new and existing clients. You will develop and refine CRM journeys, conduct tests, and analyze outcomes to enhance their effectiveness. You will play an active role in evolving the CRM channel at Scalable Capital for all current and future offerings and regions. You will collaborate with Marketing, Marketing Analytics, Product, and Design teams to deliver pertinent content to our customers. You will demonstrate meticulous attention to detail in content creation, email design, and the distribution of emails and push notifications. You will exhibit an analytical mindset and be comfortable working with extensive data sets. You will assess and report on the performance of email and app push notifications to derive channel optimizations.Required Qualifications
A strong interest in CRM is essential; prior experience in finance or regulated markets is advantageous. Proficiency in CRM systems and Email Marketing tools is required; familiarity with Salesforce and Marketing Cloud is a plus. Strong problem-solving abilities and the capacity to prioritize tasks in a fast-paced environment are necessary. A proactive approach and the ability to devise practical solutions for complex challenges are important. A solid affinity for data and the ability to derive CRM actions from relevant business metrics are expected. Basic experience with HTML and SQL is required; knowledge of AMPscript is a plus. A preference for working in a youthful and dynamic environment with flat hierarchies is essential. Proficiency in German at a C1 level and fluency in English are mandatory.Additional Benefits
Join one of the fastest-growing and most recognized Fintech startups in Europe, contributing to innovative services that significantly impact our customers' lives. Collaborate with an international, diverse, and inclusive team dedicated to creating top-notch products for our clients. Enjoy a modern office in a vibrant location, surrounded by a variety of dining and leisure options. Utilize the latest hardware and tools to enhance productivity. Benefit from in-house knowledge sharing sessions and an individual Education Budget for personal growth. Experience German culture firsthand through complimentary German language classes. Relocation support is available for international candidates. Enjoy 30 paid vacation days and the flexibility to work remotely. Receive an attractive compensation package along with a company pension scheme. Monthly contribution of 25% towards the 'Deutschland Jobticket' is provided. Enjoy a complimentary subscription to Scalable Capital's PRIME+ Broker.Job Location
-
Customer Relationship Management Specialist
vor 3 Monaten
Munich, Bayern, Deutschland Scalable Capital Vollzeit(Junior) Customer Relationship Management Specialist (m/f/x) Full-time Job Experience Level: Early Career Department: Marketing Company Overview Scalable Capital is a prominent digital investment platform in Europe, simplifying the investment process and making it accessible to all. Clients utilizing the Scalable Broker can trade a diverse range of...
-
Customer Relationship Management Specialist
vor 2 Monaten
Munich, Bayern, Deutschland Scalable Capital Vollzeit(Junior) Customer Relationship Management Specialist (m/f/x) Full-time Job Experience Level: Early Career Department: Marketing Company Overview Scalable Capital is a prominent digital investment platform in Europe, simplifying the investment process and making it accessible to all. Clients utilizing the Scalable Broker can trade a diverse range of...
-
Customer Relationship Manager
vor 3 Wochen
Munich, Bayern, Deutschland Personalberatung ANGEHEUERT GmbH VollzeitAbout the RoleWe are seeking a highly skilled Customer Relationship Manager to join our team at Personalberatung ANGEHEUERT GmbH. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesDevelop and implement effective customer...
-
Customer Relationship Manager
vor 3 Wochen
Munich, Bayern, Deutschland Personalberatung ANGEHEUERT GmbH VollzeitAbout the RoleWe are seeking a highly skilled Customer Relationship Manager to join our team at Personalberatung ANGEHEUERT GmbH. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesDevelop and implement effective customer...
-
Munich, Bayern, Deutschland Serviceplan Group VollzeitJobbeschreibungWir suchen eine/n Werkstudent:in im Bereich Customer Relationship Management (CRM) für unsere Agenturgruppe in München.Was wir von Dir erwarten:Studium im Bereich Medien- oder Wirtschaftswissenschaften, idealerweise mit dem Schwerpunkt Marketing, Kommunikationswissenschaften oder VergleichbaremHohe Datenbank Affinität sowie ein geübter...
-
Munich, Bayern, Deutschland Serviceplan Group VollzeitJobbeschreibungWir suchen eine/n Werkstudent:in im Bereich Customer Relationship Management (CRM) für unsere Agenturgruppe in München.Was wir von Dir erwarten:Studium im Bereich Medien- oder Wirtschaftswissenschaften, idealerweise mit dem Schwerpunkt Marketing, Kommunikationswissenschaften oder VergleichbaremHohe Datenbank Affinität sowie ein geübter...
-
Munich, Bayern, Deutschland Serviceplan Group VollzeitUnser Angebot:Wir suchen eine Werkstudent:in im Bereich Customer Relationship Management (CRM) für unsere Niederlassung in München.Als Teil unseres Teams werden Sie sich um die Pflege unseres CRM-Systems kümmern und Möglichkeiten zur Optimierung der Datenpflege entwickeln.Was Sie erwartet:Eigenverantwortliche Pflege des CRM-SystemsBearbeitung von...
-
Customer Success Specialist
vor 4 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
-
Customer Success Specialist
vor 4 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
-
Customer Success Specialist
vor 4 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
-
Customer Success Specialist
vor 4 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
-
Customer Success Specialist
vor 3 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
-
Customer Success Specialist
vor 3 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
-
Merchant Account Relationship Manager
Vor 3 Tagen
Munich, Bayern, Deutschland WorldFirst VollzeitRole OverviewThe Strategic Merchant Partnership Specialist role is pivotal to the merchant service team at WorldFirst. This position is responsible for managing a portfolio of large and strategically important merchants and partners in each market. The Specialist provides account management support in two capacities: as the primary contact for an assigned...
-
Relationship Manager
vor 4 Wochen
Munich, Bayern, Deutschland Bankpower GmbH VollzeitJob DescriptionBankpower GmbH is seeking a highly skilled Relationship Manager to join our team. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and providing exceptional customer service.Key ResponsibilitiesDevelop and implement sales strategies to...
-
Relationship Manager
vor 4 Wochen
Munich, Bayern, Deutschland Bankpower GmbH VollzeitJob DescriptionBankpower GmbH is seeking a highly skilled Relationship Manager to join our team. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and providing exceptional customer service.Key ResponsibilitiesDevelop and implement sales strategies to...
-
Customs Specialist
vor 2 Wochen
Munich, Bayern, Deutschland DIS AG VollzeitJob Title: Customs SpecialistWe are seeking a highly skilled Customs Specialist to join our team at DIS AG. As a key member of our logistics team, you will be responsible for ensuring seamless customs clearance and compliance with all relevant regulations.Responsibilities:Secure customs clearance for inbound and outbound goods to ensure timely material...
-
Customer Relationship Manager
vor 3 Wochen
Munich, Bayern, Deutschland Personalberatung ANGEHEUERT GmbH VollzeitUnser AngebotWir suchen einen motivierten und engagierten Customer Relationship Manager, der sich für die Zukunft der Logistikrevolution begeistert und unsere Kunden mit seinen Kompetenzen unterstützen möchte.AufgabenOptimierung des Ersatzteilprozesses: Du entwickelst und implementierst effiziente Prozesse von der Kundenanfrage bis zur Auslieferung, in...
-
Customer Relationship Manager
vor 3 Wochen
Munich, Bayern, Deutschland Personalberatung ANGEHEUERT GmbH VollzeitUnser AngebotWir suchen einen motivierten und engagierten Customer Relationship Manager, der sich für die Zukunft der Logistikrevolution begeistert und unsere Kunden mit seinen Kompetenzen unterstützen möchte.AufgabenOptimierung des Ersatzteilprozesses: Du entwickelst und implementierst effiziente Prozesse von der Kundenanfrage bis zur Auslieferung, in...
-
Software Customer Support Specialist
vor 1 Woche
Munich, Bayern, Deutschland Siemens Industry Software GmbH VollzeitJob Title: Software Customer Support SpecialistAbout the Role:We are seeking a highly skilled Software Customer Support Specialist to join our team at Siemens Industry Software GmbH. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our growing user base.Key...
