Operations Expert IT Buying Solutions SAP

Vor 4 Tagen

Mülheim, Nordrhein-Westfalen, Deutschland ALDI International Services SE & Co. oHG Vollzeit
About the Role

We are seeking an experienced Operations Expert to join our team at ALDI International Services SE & Co. oHG. As an Operations Expert, you will be responsible for coordinating the diagnosis and resolution of major incidents, identifying risks that influence the operational stability of the product, and enhancing transparency on technical debt.

Key Responsibilities
  • Coordinating the diagnosis and resolution of major incidents
  • Identifying risks that influence the operational stability of the product
  • Enhancing transparency on technical debt
  • Acting as the first point of contact for operational stability and improvement topics
  • Participating in communities of practice or chapter events
Requirements
  • Good understanding of ITSM processes and best practices
  • Proven experience with the SAP system landscape (SAP S/4HANA and SAP Ariba)
  • Enthusiasm for working in an agile product team
  • General understanding of enterprise class IT architecture and system landscapes
  • In-depth knowledge of ITIL frameworks, especially service transition and service operation practices
What We Offer
  • Partial mobile working within Germany incl. equipment and flexible working hours
  • State-of-the-art technologies
  • Attractive remuneration as well as holiday and Christmas bonuses
  • Future-oriented training and development

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