Customer Implementation Project Manager

Vor 4 Tagen

Hamburg, Hamburg, Deutschland APL Logistics Vollzeit

At APL Logistics, we're a company that focuses on connecting supply chains across various sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners.

Together, we inspire business, drive trade, and make life run more smoothly for everyone – including you. What's our secret? Never thinking in terms of 'I' and 'You'. Inclusive, welcoming, and supportive: we work as one. And as one, we deliver.

Right now, we're looking for a new colleague to join our Project Management & Customer Implementation Team in the position of Customer Implementation Project Manager.

Main Responsibilities:

  • Translating customer needs into APL Logistics terminology and leading the customer implementation from onboarding, or re-implementation when needed.
  • Leading project management topics into our operational, regional team.
  • Verifying with the Systems, Processes, Training, Agents Pillars on potential lean implementation opportunities.
  • Gathering as much information as possible, stored in operational systems such as Customer Profiles, Quotations, etc.
  • Constant alignment and communication with National Continuous Improvement Managers.
  • Transferring project goals into the operational regional team with sufficient project management, including meetings, documentation, and time management.

What We're Looking For:

  • Bachelor's degree or master's degree in project management, business administration.
  • Proven experience in logistics operations.
  • Process-driven/results-oriented, with excellent communication and organizational skills.
  • Systems affinity, knowledge, and experience.
  • Conflict and stress management.
  • Excellent presentation and communication skills, both written and verbal.
  • Strong time management, organizational, and planning skills.
  • Fluency in English is a must-have, and German would be a plus.

What We're Offering:

  • 13th salary.
  • Participation in our global Cash Bonus Plan.
  • Employer-funded public transport ticket (HVV ProfiTicket) or transportation allowance.
  • Company pensions scheme (bAV).
  • Flexible working times & a hybrid work model.
  • Regular trainings and excellent development opportunities within APL Logistics globally.
  • Working in an open team with a supportive working atmosphere.
  • Office location in the center of Hamburg (Altstadt).

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