Business Process Excellence Manager

Vor 6 Tagen


Oberkochen BadenWürttemberg München, Deutschland ZEISS Vollzeit
About the Role

We are seeking a highly skilled Business Process Excellence Manager to join our team at ZEISS. As a key member of our organization, you will play a crucial role in driving harmonization and standardization of processes and structures that define the way we work.

Key Responsibilities
  • Manage compliance with global template processes and ensure process standardization & harmonization within a hub in a global SAP deployment
  • Conduct local fit-gap analyses and define required template process adaptations (incl. business roles, system authorizations and data requirements) for multiple (parallel) SAP S/4HANA deployment projects
  • As per design governance, decide on process designs and/or facilitate decision-making in higher committees
  • Drive interaction with process experts from segment hubs/local entities and provide guidance on business process design aspects
  • Report functionally to global process owners and ensure that rules & guidelines from global process owners are executed in the hub
  • Ensure alignment with global process owners and other deputy process owners on integration topics
  • Identify and align improvements of the global template with global process owners
  • Review and approve design, configuration and functional specification documents
  • If required, support in the design of test cases
Stream Inbound to Outbound

The Inbound to Outbound stream covers the following process areas:

  • (Extended) warehouse management incl. inventory management, inbound/outbound processes, production integration and usage of mobile devices
  • Transportation management incl. freight order management, route planning and freight settlement
  • Quality management incl. claim management and quality inspection
  • Management of 3PL (third party logistics providers) incl. technical interfaces and processes
  • Integration with logistics-related processes & systems e.g. AEB for foreign trade
Requirements
  • 5+ years of relevant professional experience related to business process management
  • Excellent knowledge of end-to-end business processes for at least one process domain (e.g., Lead-to-Cash,...)
  • Proven methodological know-how of local fit-gap analyses and process design
  • Solid assertiveness in defending the global template
  • Strong decision-making acumen and ability to reach consensus/compromises on process designs among different stakeholders
  • Experience with SAP R/3 and SAP S/4HANA as well as relevant third-party business systems is a plus
  • Excellent conceptual, analytical and communication skills
  • Fluent in English, both written and spoken


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