Aktuelle Jobs im Zusammenhang mit GUCCI Team Manager - Frankfurt am Main, Hessen - GG Luxury Goods GmbH

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    Frankfurt am Main, Hessen, Deutschland GG Luxury Goods GmbH Vollzeit

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    vor 3 Wochen


    Frankfurt am Main, Hessen, Deutschland GG Luxury Goods GmbH Vollzeit

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    vor 4 Wochen


    Frankfurt am Main, Hessen, Deutschland GG Luxury Goods GmbH Vollzeit

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    vor 4 Wochen


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    vor 4 Wochen


    Frankfurt am Main, Hessen, Deutschland GG Luxury Goods GmbH Vollzeit

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    vor 1 Woche


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GUCCI Team Manager

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland GG Luxury Goods GmbH Vollzeit

About the Role

We are seeking a highly skilled and experienced Retail Team Manager to join our team at GG Luxury Goods GmbH. As a GUCCI Team Manager, you will be responsible for leading and inspiring a dedicated team of Client Advisors to deliver exceptional customer experiences and drive business results.

Key Responsibilities

Team Leadership

• Promote a positive and professional team environment that fosters trust, integrity, and superior performance standards, leading by example.

• Work closely with your team to support and coach them in delivering a consistent client experience.

• Provide regular feedback and coaching to Client Advisors to ensure their development and motivation.

• Conduct regular performance conversations and develop action plans to drive results.

• Participate in attracting, recruiting, and onboarding high-performing team members.

• Manage the employee lifecycle of Client Advisors, including online and offline processes.

Client Experience

• Lead and inspire your team to deliver a superior client experience, ensuring a hospitality mindset in every Client Advisor.

• Develop a client engagement mindset to build long-lasting relationships with clients.

• Utilize clienteling tools to activate, retain, and grow team and personal client bases.

• Lead the execution of clienteling activities with your team, developing actions to reach clear goals and KPIs.

• Monitor Client Advisor performance and work with them to ensure clienteling excellence.

Product Knowledge

• Monitor the performance of assigned categories and propose action plans to reach targets.

• Partner with the Store Manager and Merchandising team to provide effective feedback on products, stock situations, and category requests.

• Partner with the Store Manager and VM team to maximize category potential while maintaining image and merchandising guidelines.

• Partner with the Store Manager and Training team to ensure Client Advisors develop full product knowledge through specific training.

Requirements

• Proven experience in retail team management, preferably in a luxury goods environment.

• Excellent leadership and coaching skills, with the ability to inspire and motivate a team.

• Strong communication and interpersonal skills, with the ability to build relationships with clients and colleagues.

• Ability to work in a fast-paced environment and adapt to changing priorities.

• Strong business acumen, with the ability to analyze data and drive results.