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IPTV Network Support Specialist
vor 2 Monaten
ConfiARTE seeks an IPTV Network Support Specialist to join their team in a Deutsche Telekom project in Germany.
Key Responsibilities• Provide technical support for IPTV applications and products.
• Troubleshoot and resolve IPTV-related issues, including logging and root cause analysis.
• Communicate with customers to address technical concerns.
• Ensure timely fulfillment of product configuration requirements for new functions or business improvements.
• Maintain and troubleshoot hardware, including servers, storage, and network devices, as well as related problems.
• Perform Linux backend/file system maintenance and database maintenance.
• Install and maintain new application patches and releases.
• Set up and maintain testing beds.
• Participate in functionality and acceptance testing during IPTV system implementation.
• Automate applications and write scripts.
• Maintain accurate documentation of application standards, guidelines, and procedures.
• Prepare system health, capacity, and performance reports.
• Ensure compliance with audit and regulatory requirements.
Requirements- Bachelor's degree in Telecommunications or Computer Science.
- Experience in the IT industry, with knowledge of IPTV products.
- Deep experience in Oracle Database, Linux operating systems, and hardware maintenance.
- Programming skills in Shell, Perl, Python, or Java.
- Experience in problem troubleshooting, response, escalation, reporting, and consolidation.
- Excellent English communication skills.
- Ability to provide 24/7 service supervision through urgent on-call support.
- Fluency in English and German or Chinese.
Join ConfiARTE and enjoy excellent salary conditions and long-term career prospects. If you're looking for professional growth, this is your chance.
ConfiARTE offers a competitive multinational environment with good salary conditions and long-term employment opportunities. If you're seeking a company where you can grow professionally, this is your opportunity.
