IPTV Network Support Specialist

vor 16 Stunden


Frankfurt am Main, Hessen, Deutschland ConfiARTE Vollzeit

ConfiARTE seeks an IPTV Network Support Specialist to join their team in a Deutsche Telekom project in Germany.

Key Responsibilities

• Provide technical support for IPTV applications and products.

• Troubleshoot and resolve IPTV-related issues, including logging and root cause analysis.

• Communicate with customers to address technical concerns.

• Ensure timely fulfillment of product configuration requirements for new functions or business improvements.

• Maintain and troubleshoot hardware, including servers, storage, and network devices, as well as related problems.

• Perform Linux backend/file system maintenance and database maintenance.

• Install and maintain new application patches and releases.

• Set up and maintain testing beds.

• Participate in functionality and acceptance testing during IPTV system implementation.

• Automate applications and write scripts.

• Maintain accurate documentation of application standards, guidelines, and procedures.

• Prepare system health, capacity, and performance reports.

• Ensure compliance with audit and regulatory requirements.

Requirements
  • Bachelor's degree in Telecommunications or Computer Science.
  • Experience in the IT industry, with knowledge of IPTV products.
  • Deep experience in Oracle Database, Linux operating systems, and hardware maintenance.
  • Programming skills in Shell, Perl, Python, or Java.
  • Experience in problem troubleshooting, response, escalation, reporting, and consolidation.
  • Excellent English communication skills.
  • Ability to provide 24/7 service supervision through urgent on-call support.
  • Fluency in English and German or Chinese.
Benefits

Join ConfiARTE and enjoy excellent salary conditions and long-term career prospects. If you're looking for professional growth, this is your chance.

ConfiARTE offers a competitive multinational environment with good salary conditions and long-term employment opportunities. If you're seeking a company where you can grow professionally, this is your opportunity.



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