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Certification Analyst Europe
vor 1 Monat
About the Role
FLOCERT is seeking a highly skilled Certification Analyst Europe to join our team. As a Certification Analyst Europe, you will be responsible for coordinating and administering Fairtrade certification and audits of companies in assigned countries.
Key Responsibilities
- Act as account manager for assigned customers
- Perform evaluations of audit reports against Fairtrade trade standards
- Perform Fairtrade audits of customers in assigned countries
- Communicate actively with certified customers and assist them with all necessary information including trade certification related questions
- Instruct customers on Fairtrade requirements
- Participate in projects as team member
- Assist in the selection, evaluation and training of auditors
- Assist in constant improvement of certification processes
Requirements
- University level education (B.A. or equivalent) in a relevant subject (business, agronomy, economics, food science etc.)
- At least 2 years of related professional work experience in an office and customer orientated environment
- Work experience of more than 1 year in certification and/or coordination in the following fields: Fairtrade certification, organic certification, social accountability certification / auditing, economic auditing, verification, relevant supply chains, sustainability, food processing and / or any other relevant business.
- Fluency in English and French language (verbal and written)
- Strong dedication towards customer service
- Excellent communication skills and experience in dealing with different cultures
- Very good MS Office skills
- Flexible, pro-active and hard-working work style
- Team player with excellent interpersonal and organizational skills
- Motivation for Fairtrade
What We Offer
- International work environment
- Company culture of dialogue and respect
- Onboarding and welcome management
- Open-minded and value-driven colleagues living our mission
- Remote work & flexible working hours
- Opportunities to make a meaningful impact
- Learning and development opportunities
- Chance for motivated staff to grow