CRM System Administrator
Vor 3 Tagen
About Scalable Capital
Scalable Capital is a leading digital investment platform in Europe, making investing easy and affordable for everyone. Our clients can trade a wide range of assets, build their portfolios, earn interest on their cash balance, and take secured loans. With over one million clients, we're one of the fastest-growing Fintech startups in Europe.
Job Description
We're looking for a skilled CRM System Administrator to join our team. As a key member of our Engineering department, you'll be responsible for providing comprehensive technical support and administration for our CRM system. This includes user account management, workflow customization, and configuration management.
Key Responsibilities
- Provide technical support and administration for our CRM system
- Identify optimization opportunities and implement new features to enhance system efficiency and user experience
- Collaborate with various departments to understand requirements and implement technical solutions
- Design and conduct training programs to support employees in effectively utilizing the CRM system
- Implement robust data quality monitoring processes and execute measures to maintain data integrity
- Stay up-to-date on the latest CRM technologies and industry trends, providing recommendations for system improvements
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Proven track record of 3+ years in implementing and managing CRM systems
- Extensive experience in complex Salesforce administration, including proficiency with Marketing Cloud
- Demonstrated analytical and problem-solving skills, with the ability to thrive in a fast-paced Agile environment
- Meticulous attention to detail and aptitude for quickly adapting to new business requirements and technologies
- Exceptional level of diligence and reliability in executing tasks and meeting deadlines
- Strong communication skills, enabling effective collaboration with colleagues across various departments and technical expertise levels
What We Offer
- Be part of a dynamic and international team
- Enjoy a competitive compensation package and company pension scheme
- Monthly contribution of 25% for the 'Deutschland Jobticket'
- Complimentary subscription of Scalable Capital's PRIME+ Broker
- 30 paid vacation days and the opportunity to work from abroad
Language
English
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