Community Engagement Specialist

Vor 3 Tagen

Düsseldorf, Nordrhein-Westfalen, Deutschland Mindspace Vollzeit
About Mindspace

Mindspace is a leading provider of flexible workspaces, offering design-led office spaces and on-demand services to enterprise companies, startups, and entrepreneurs. Our mission is to create a lifestyle brand that brings hospitality to the world of work, prioritizing service and experience.

Why You'll Love Working at Mindspace

Mindspace is a dynamic and inspiring work environment where employees can thrive and develop their skills. You'll work with a talented team, enjoy a great vibe, and be part of a global company that respects local cultures. Our growth is connected to the success of our employees, offering long-term career opportunities and a chance to make a real impact.

The Ideal Mindspacer

We're looking for a team player who takes pride in their work and has a 'can-do' attitude. You'll be responsible for supporting the community and operations team, ensuring the smooth operation of our offices and providing exceptional customer service.

About the Position

This full-time position is based in Dusseldorf and will report directly to the Senior Community Manager. As a Community Associate, you'll be the heart and soul of our location, supporting our growth and helping us thrive.

Your Day at Mindspace

As a Community Associate, you'll be responsible for:

  • Providing exceptional customer service to members and guests
  • Monitoring the front desk during operation hours
  • Coordinating office operations and procedures
  • Working with the community managers to develop and implement community tasks
  • Solving member-related issues to ensure a smooth operation
  • Assisting with building operations, maintenance, and upkeep of Mindspace facilities
Minimum Qualifications
  • 1-2 years of experience in customer service, sales, or project management
  • Exceptional organizational and multitasking skills
  • High level of English and German - verbal and writing
Critical Competencies for Success
  • Customer-centric and a people person
  • Practical, fast thinker, and delivers whatever it takes
  • Multi-tasking and being able to communicate with different types of members, stakeholders, and departments within the organization
  • Familiarity with the ecosystem – familiar with start-ups, suppliers, and what is going on in the city – is an incredible advantage

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