Advisor for Sickness Benefits and Rehabilitation in Cuxhaven or Stade

vor 2 Wochen

Stade, Niedersachsen, Deutschland AOK Niedersachsen Vollzeit

About the Role

We are seeking a skilled and experienced Customer Advisor to join our team at AOK Niedersachsen. As a Customer Advisor, you will be responsible for advising our customers on matters related to sickness benefits, rehabilitation, and return to work.

Key Responsibilities

  • You will provide expert advice to our customers on their entitlement to sickness benefits and rehabilitation.
  • You will work closely with our medical team to ensure that our customers receive the best possible support and guidance throughout the process.
  • You will be responsible for reviewing individual cases and making recommendations for rehabilitation and return to work.
  • You will communicate with our customers, medical professionals, and other stakeholders to ensure a smooth and efficient process.
  • You will be responsible for processing sickness benefit claims and ensuring that our customers receive the correct level of support.

Requirements

  • You must have a strong background in social insurance and a minimum of two years' experience in the field.
  • You must be able to communicate effectively with customers and stakeholders, both verbally and in writing.
  • You must be able to work independently and as part of a team, with a strong focus on customer service and support.

What We Offer

  • A competitive salary and benefits package, including a generous holiday allowance and flexible working arrangements.
  • The opportunity to work with a leading health insurance provider and make a real difference in the lives of our customers.
  • A comprehensive training and development program, including ongoing support and guidance from our experienced team.
  • The chance to work in a dynamic and supportive team environment, with opportunities for career progression and growth.

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