Highly Skilled German Language Consultant for Cybersecurity

Vor 2 Tagen


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

Teleperformance Greece is a leading IT Security Software company that collaborates with top multinational cybersecurity and antivirus providers.

We are currently seeking a highly skilled Greek or EU citizen who is fluent in German, has excellent communication skills in English, and is passionate about customer service to join our Helpdesk team as a Cybersecurity Consultant.

This is a fantastic opportunity for you to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.

You will be responsible for communicating with customers via phone, chat, and email, ensuring full functionality of antivirus protection, troubleshooting technical issues using your problem-solving skills, tracking and following cases to ensure they are closed in an efficient and timely manner, and maintaining high customer satisfaction.

To be successful in this role, you should have exceptional written and spoken communication skills, soft skills, and problem-solving skills, empathy, familiarity with current Anti-Malware and Firewall products, and knowledge of MAC, iOS, and Android Operating Systems.

In return, we offer a competitive monthly salary of €2,500-€4,000, depending on your qualifications and experience, plus 2 extra salaries per year, complete support to help you relocate to Greece, including flight tickets, accommodation, and relocation assistance, free online Greek language courses, state-of-the-art premises, and opportunities for professional growth and development.

As a member of our team, you will also enjoy healthcare benefits, numerous discounts, and special events. We foster diversity and offer equal opportunities to all candidates, regardless of gender, ethnicity, religion, culture, or age.

If you are a motivated individual who is passionate about cybersecurity and customer service, and you want to develop your skills and career in a dynamic and supportive environment, please submit your application today



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