Technical Support Specialist

Vor 4 Tagen


Karlsruhe, Baden-Württemberg, Deutschland Cinemo GmbH Vollzeit
Key Responsibilities:

As a Technical Support Specialist at Cinemo GmbH, you will serve as the primary point of contact for addressing day-to-day IT inquiries from employees. Your responsibilities will include providing 1st and 2nd level support to ensure seamless user experiences in our office and remote locations.

  • Proactively solve technical cases on hardware and software issues.
  • Manage and maintain office equipment, including installing, moving, adding or changing existing installations.
  • Diagnose and provide support on computer system problems, including repairing, servicing, installing, training, and troubleshooting computer hardware and peripherals.
About You:

To succeed in this role, you should have demonstrated experience in IT support within a heterogeneous environment encompassing Windows, Linux, and MacOS systems.

  • Demonstrated expertise in operating systems, particularly adept at resolving user issues across Windows, Linux, and MacOS platforms.
  • Strong familiarity with contemporary user applications and hardware technologies.
  • Excellent written and verbal communication skills in both English and German.
What We Offer:

We offer a competitive salary, estimated to be around €45,000 per year, depending on your qualifications and experience.

This role requires regular office presence in Karlsruhe, Germany.



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