Customer Experience Associate in Berlin

vor 3 Wochen


Berlin, Berlin, Deutschland Blu Selection Vollzeit
Job Overview

At Blu Selection, we are seeking a highly skilled Customer Service Representative to join our team in Berlin. As a key member of our Customer Interaction Center, you will play a vital role in delivering exceptional customer experiences.

We offer a competitive salary package, including a base salary of €45,000 per annum, plus additional benefits that make this an attractive opportunity for those looking to take their career to the next level.

Key Responsibilities
  • Sales Support: You will be responsible for providing world-class service to customers via phone, email, and chat, ensuring that their needs are met and exceeded.
  • Issue Resolution: You will work closely with clients to identify and resolve issues efficiently, ensuring high levels of customer satisfaction.
  • Data Management: You will be responsible for recording data accurately in our CRM system, maintaining accurate records and metrics.
Requirements
  • A native level of German and at least a C1 level of English.
  • Previous experience in luxury customer service or the hotel industry is essential.
  • You must possess excellent communication skills, both written and verbal.
  • As a team player, you will be committed to collaborating with colleagues to achieve common goals.
Benefits
  • Competitive salary: €45,000 per annum.
  • Full-time position with a permanent contract.
  • The opportunity to work in a fast-paced environment with a dynamic team.
  • Based in Berlin, one of the most exciting cities in Europe.

Blu Selection is an international recruitment company dedicated to connecting talented individuals with leading companies worldwide.



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