Customer Experience Associate in Berlin
vor 3 Wochen
At Blu Selection, we are seeking a highly skilled Customer Service Representative to join our team in Berlin. As a key member of our Customer Interaction Center, you will play a vital role in delivering exceptional customer experiences.
We offer a competitive salary package, including a base salary of €45,000 per annum, plus additional benefits that make this an attractive opportunity for those looking to take their career to the next level.
Key Responsibilities- Sales Support: You will be responsible for providing world-class service to customers via phone, email, and chat, ensuring that their needs are met and exceeded.
- Issue Resolution: You will work closely with clients to identify and resolve issues efficiently, ensuring high levels of customer satisfaction.
- Data Management: You will be responsible for recording data accurately in our CRM system, maintaining accurate records and metrics.
- A native level of German and at least a C1 level of English.
- Previous experience in luxury customer service or the hotel industry is essential.
- You must possess excellent communication skills, both written and verbal.
- As a team player, you will be committed to collaborating with colleagues to achieve common goals.
- Competitive salary: €45,000 per annum.
- Full-time position with a permanent contract.
- The opportunity to work in a fast-paced environment with a dynamic team.
- Based in Berlin, one of the most exciting cities in Europe.
Blu Selection is an international recruitment company dedicated to connecting talented individuals with leading companies worldwide.
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