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Vehicle Service Associate

vor 2 Monaten


Braunschweig, Niedersachsen, Deutschland Europcar Mobility Group Germany Vollzeit

About the Role

We are seeking a dedicated and customer-oriented individual to join our team as a Vehicle Service Associate. In this role, you will play a vital part in ensuring smooth vehicle operations and providing exceptional service to our valued customers.

Your Responsibilities:

  • Manage the efficient handover and return of vehicles, ensuring a seamless experience for our clients.
  • Provide comprehensive customer support, including guidance on navigation systems and other vehicle features.
  • Conduct thorough personal vehicle returns, assessing any damage and accurately documenting it through our digital platform.
  • Maintain vehicle readiness by refueling, cleaning, and performing essential safety checks.
  • Deliver and collect vehicles from customers, ensuring timely and reliable service.

Your Qualifications:

  • Possess a valid driver's license (minimum 2 years of experience), ideally with C1 / Class certification.
  • Demonstrate fluency in German; English language skills are highly advantageous.
  • Exhibit a strong technical aptitude and a willingness to learn about vehicle systems.
  • Maintain a friendly and professional demeanor when interacting with customers.

We value diversity and encourage applications from individuals of all backgrounds. Please inform us of any specific accommodations needed to facilitate your application process.